Disability Solutions - Houston, TX
posted 3 months ago
Join a team recognized for leadership, innovation, and diversity at Honeywell. As a member of our global team of thinkers, innovators, dreamers, and doers, you will play a crucial role in shaping the future. Honeywell Process Solutions is a pioneer in automation control, instrumentation, and services across various industries including oil and gas, refining, energy, pulp and paper, industrial power generation, chemicals and petrochemicals, biofuels, life sciences, and metals, minerals, and mining. We are at the forefront of digitization, providing software and services that empower our customers to navigate competitive pressures and uncertain market conditions, ultimately achieving transformative business outcomes. We are currently seeking an Advanced Field Service Engineer who will be responsible for performing maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex Honeywell control systems, specifically the EXPERION PKS and TPS/TDC300. In this role, you will spend your time validating customer requests, developing and maintaining strong customer relationships, and planning and executing upgrades and migrations, all while ensuring Right and Fast Delivery. This position requires approximately 50% travel to meet with customers and address their needs effectively. Key responsibilities include periodic communication with customers regarding technical and administrative issues, providing customer support on Honeywell Control Systems, and serving as the primary contact for service-related inquiries. You will configure, maintain, and troubleshoot Honeywell hardware and software issues, including Experion PKS and other DCS hardware/software such as LCN and TPS. Additionally, you will be tasked with upgrading Experion software on live control systems without causing interruptions to the customer's industrial processes and migrating legacy Honeywell control systems to new technology offerings. Understanding customer key processes and economic drivers will be essential in translating these into business opportunities, providing timely research and recommendations. You will also assist the sales team during pursuits and represent Honeywell to end-users and competitors, while continuously learning about the end-to-end product and solution development and delivery of Honeywell offerings.