Senior Analyst, Business Systems

About the position

This position is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting various business channels. This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.

Responsibilities

• Champions business knowledge and understanding among business systems analysts and project stakeholders.
• Brokers consensus among stakeholders with conflicting needs.
• Elicits and evaluates information gathered from various sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding.
• Distinguishes presented user requests from the underlying true needs, and distinguishes solution ideas from requests.
• Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests.
• Provides SME leadership and consulting support on complex tasks.
• Initiates and implements initiatives to improve the processes, procedures, and tools utilized by the team.
• Reviews deliverables and provides input for other analysts.
• Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation.
• Develops a business analysis work-plan to lead own tasks, deliverables, schedule and provides information to stakeholders and Project Management.
• Facilitates business leadership and other company stakeholders in the definition of business roadmaps.
• Responsible for other Duties/Projects as assigned by business management as needed.

Requirements

• Bachelor's Degree in a Quantitative discipline (Required)
• 4-7 years Systems analysis experience with understanding strategic business information systems (Required)
• Experience with SharePoint (Preferred)

Nice-to-haves

• Microsoft SharePoint (Preferred)
• Relationship Management Invests in stakeholder management and possesses ability to gain stakeholder trust (Preferred)
• Experience with Snowflake (Preferred)

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs