McDonald's - Chicago, IL

posted 23 days ago

Full-time - Mid Level
Chicago, IL
10,001+ employees
Food Services and Drinking Places

About the position

The Senior Analyst role in the Cybersecurity Endpoint Protection team at McDonald's focuses on securing the company's network endpoints globally against cybersecurity threats. This position is crucial for enhancing the security culture within the organization and balancing security, usability, and productivity. The role involves leading the enhancement and operation of endpoint protection services, collaborating with various teams, and ensuring compliance with security policies and standards.

Responsibilities

  • Lead the continuous enhancement and operation of existing endpoint protection services and develop future services to meet evolving demands.
  • Ensure that endpoint protection services maintain a balance of strong defense, high availability for business operations, and usability.
  • Collaborate with peers on the Endpoint Protection team and throughout GCS, Global Technology, Markets, and Vendors to identify and manage cybersecurity risks.
  • Review, develop and update technical documentation to support the service consumption model, including cross-functional work across the McDonald's organization.
  • Ensure endpoint protection and related security policies, standards, procedures, and guidelines are followed and updated as needed.
  • Develop, implement, and maintain appropriate policies, SOPs, training, and guidelines for managing services.
  • Monitor the latest cybersecurity threats, trends, and technologies to provide timely recommendations for improvement.
  • Analyze complex issues, document their impact on the business, resolve their root causes, and identify corrective actions to prevent similar future events.

Requirements

  • 5+ years of experience in cybersecurity with a focus on building and/or operating endpoint protection, threat detection, and response technologies.
  • Bachelor's degree or equivalent experience in Computer Science, Cybersecurity, Engineering, or a related field.
  • Hands-on experience with industry-leading cybersecurity tools, particularly for endpoint protection and security operations.
  • Experience implementing or leveraging cybersecurity frameworks and models such as NIST, CIS Controls, MITRE ATT&CK, and Cyber Kill Chain.
  • Competent in developing effective solutions to diverse and complex business problems.
  • Ability to work independently and cross-functionally with strong leadership skills to drive organizational change to effectively meet strategic and tactical goals.
  • Excellent communication skills, able to correspond with stakeholders promptly and with attention to detail, urgency, and thoroughness to all levels of the organization.
  • Self-starter who learns quickly on the job with minimal training.
  • Understands and represents the perspectives and opportunities of various stakeholders in enterprise cybersecurity services.
  • Forward thinking with solid business acumen.
  • Exhibits excellent time management and organizational skills.
  • Exhibits a high level of integrity, trustworthiness, and confidence, representing the organization and its management team at the highest level of professionalism.
  • Experience managing third-party vendors and service providers.
  • Experience and ability to participate in a 24x7x365 team.

Nice-to-haves

  • Experience designing, implementing, and operating endpoint protection products, services, and controls in a global, enterprise setting across diverse platforms.
  • Experience securing or working with IoT devices, Cloud Infrastructures (AWS, Google, Azure, OCI, etc.) and containerized workloads.
  • Experience with blue, purple, or red teaming exercises.
  • Proficient in scripting languages such as Python and PowerShell for automating tasks and analyze data.
  • Skilled in extending REST and GraphQL APIs for security platforms.
  • Experience integrating with IT Service Management systems such as ServiceNow.
  • Ability to use data analysis and visualization tools like Tableau and PowerBI to interpret and present actionable insights.
  • Familiarity with the ITIL operating model.
  • Enjoys developing solutions with a shift-left mentality.
  • Manages work using Agile principles.
  • Professional certifications such as ITIL, CISM, CISSP, or similar.

Benefits

  • Health and welfare benefits
  • 401(k) plan
  • Adoption assistance program
  • Educational assistance program
  • Flexible ways of working
  • Time off policies (including sick leave, parental leave, and vacation/PTO)
  • Bonus eligibility based on individual and company performance
  • Long term incentive eligibility for stock or other equity grants
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