Senior Analyst - Food Safety Audit

United Airlines - Chicago, IL

Full-time - Mid Level

Hybrid - Chicago, IL

Air Transportation

About the position

The Senior Analyst, Food Safety Audit at United Airlines is responsible for managing and executing the Food Safety & Quality Assurance audit program. This role ensures compliance with US regulatory requirements and international regulations for suppliers, Clubs & Lounges, and contract caterers. The analyst conducts audits, issues reports, and drives continual improvement in food safety practices, supporting the overall mission of United Airlines to provide safe and high-quality food services.

Responsibilities

• Manage and execute the audit program for the Food Safety & Quality Assurance program.
• Conduct food safety audits and inspections at supplier and hospitality partner locations.
• Issue audit reports and corrective action plans to address identified gaps.
• Maintain accurate records in food safety software systems.
• Review investigations and ensure root cause analysis for non-conformances and complaints.
• Conduct supplier assessments to ensure compliance with food safety standards.
• Review supplier performance against food safety KPIs and communicate expectations.
• Participate in management review meetings to share performance results and trends.
• Promote food safety culture through effective communication.

Requirements

• Bachelor's degree in Microbiology, Food Science, Food Engineering, or a related field.
• 3 - 5+ years in a Food Safety and Quality Assurance role in food manufacturing or services.
• HACCP Certification and Seafood HACCP Certification.
• PCQI Qualification (UA may fund certifications if not currently held).
• Knowledge of FDA-Food Safety Modernization Act (FSMA), USDA, and DOD requirements.
• Strong oral and written communication skills.
• Ability to review and interpret technical documentation.
• Attention to detail and strong analytical skills.
• Ability to manage a portfolio of work across various locations.

Nice-to-haves

• Previous experience with FSSC or other GFSI schemes.
• Experience with international regulations.
• CFS Certification and Lead Auditor Certification.
• Lean Manufacturing experience.
• ServSafe Manager Certification.
• Knowledge of airline catering operations and GFSI schemes.
• Advanced computer skills with food safety software programs.

Benefits

• Competitive benefits package including parental leave and 401k.
• Privileges like space available travel.