Senior Analyst, IT - Projects

$89,100 - $99,000/Yr

Vail Resorts - Torrance, CA

Full-time - Mid Level

Remote - Torrance, CA

Amusement, Gambling, and Recreation Industries

About the position

The Senior Analyst, IT - Projects at Vail Resorts is responsible for leading cross-functional teams to design, develop, and implement large-scale enhancement projects and new system implementations within the Hospitality IT organization. This role requires a combination of business acumen and strategic thinking to execute complex projects that support various lines of business, including lodging, transportation, and spa operations. The ideal candidate will build collaborative relationships with stakeholders, navigate ambiguity, and ensure projects are delivered on time and within budget.

Responsibilities

• Own all aspects of Information Technology project execution, from inception to completion.
• Facilitate the definition of project scope, goals, deliverables, and plans in alignment with project objectives.
• Plan, schedule, and manage project tasks, timelines, and deliverables using the Hospitality IT Teams standard template library.
• Build and foster collaboration among cross-functional teams and external partners (vendors) to ensure project milestones are achieved on time, with quality, and within budget.
• Monitor and report on progress of projects to all stakeholders, at varying levels of responsibility; consistently be ‘out front' on project issues and risks.
• Manage project resources, including personnel and necessary equipment (such as payment devices).
• Strive to continuously improve upon standard project processes and templates by collaborating with team members and stakeholders.
• Provide weekly status updates on all in-flight projects, providing actual vs. target % complete, identifying risks and/or roadblocks, and providing executive summaries as needed.
• Be comfortable with providing and receiving constructive feedback and suggestions.
• Ability to work on multiple projects, enhancements, and issues, concurrently.

Requirements

• Bachelor's degree in IT project management, computer science, information technology management OR equivalent experience.
• 4+ years of demonstrated IT project management experience.
• PMI-PMP or CAPM Certification.
• Strong familiarity with SDLC and project management methodologies (Agile, Waterfall, Scrum).
• Outstanding communication & interpersonal skills, and the ability to comfortably communicate at all levels of the organization - from Senior/Executive leadership to front line team members.
• Keen attention to detail, and the ability to deliver high quality project documentation and deliverables.
• Ability to work in fast paced environment, comfortable with shifting priorities.

Nice-to-haves

• IT Project Management experience in outdoor industry or hospitality-related fields (lodging, transportation, golf, spas, etc).
• Prior PMS or CRS application experience (Ex: IQware, Oracle, Agilysys, Inntopia, SynXis, or similar).
• Exposure to a wide variety of database and network technologies.
• Experience using Ivanti, Jira, Confluence, Smartsheet, IT Connect, PowerPoint, MS Office.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
• MORE employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours).
• Free ski passes for dependents.
• Critical Illness and Accident plans.