Fidelity National Information Services - Fairmount, NY
posted 2 days ago
About the position
As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement. You will form partnerships with our client's oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements. You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and support a 'we challenge' mindset.
Responsibilities
- Support the front to back trade lifecycle from post trade execution through to settlement.
- Form partnerships with oversight & control groups, trading desks, and client services.
- Ensure contractual commitments are executed in adherence to Standard Operating Procedures, Risk & Control Framework, and Service Level Agreements.
- Continuously improve day-to-day services and the overall client experience.
Requirements
- Associate's or Bachelor's degree in Business Management or Finance, or an equivalent level degree.
- 2+ years of experience in Operations or working in a multinational bank or financial institution.
- Ability to multitask.
- Microsoft office literate.
- Excellent communication skills for client interaction.
- Ability to work effectively in a high-pressure environment requiring elite level organization and multi-tasking.
