Senior Analyst, Revenue Operations

Blink Health - New York, NY

Full-time - Mid Level

New York, NY

About the position

BlinkRx is seeking a highly skilled Senior Analyst, Revenue Operations to lead the Salesforce platform, ensuring it scales with the demands of the fast-growing pharma operations. This role involves advanced Salesforce administration, customization, third-party integrations, and process automation to meet evolving business needs. The Senior Analyst will collaborate with cross-functional teams to drive strategic initiatives, enhance system performance, and ensure optimal data integrity and reporting capabilities, aligning Salesforce functionality with BlinkRx's broader business goals and growth strategy.

Responsibilities

• Lead the comprehensive management of the Salesforce platform, including advanced user setup, custom objects, fields, complex workflows, and advanced security models.
• Architect and implement sophisticated Salesforce enhancements and integrations with third-party tools such as Sales Navigator and Marketing Cloud.
• Design and implement highly efficient process automations using Salesforce tools like Flow, Process Builder, and Apex.
• Establish and enforce robust data governance practices, ensuring high data quality and compliance with organizational standards.
• Develop and maintain sophisticated Salesforce reports and dashboards, utilizing Tableau and other advanced analytics tools.
• Act as the primary technical advisor for Salesforce-related projects across sales, marketing, and other departments.
• Collaborate with senior leadership to define and execute a strategic Salesforce roadmap, ensuring scalability and alignment with long-term goals.

Requirements

• 4-6 years of experience as a Salesforce Administrator with a deep understanding of advanced Salesforce features and capabilities.
• Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, or Architect) are highly preferred.
• Expertise in Salesforce automation tools (Flow, Process Builder, Apex) and third-party integrations (HubSpot, Marketing Cloud, Sales Navigator, etc.).
• Strong background in data governance, managing large datasets, ensuring data accuracy, and conducting data migrations.
• Proficiency in building and maintaining advanced reports and dashboards within Salesforce, integrating with tools like Tableau.
• Ability to align Salesforce initiatives with broader company goals and develop long-term Salesforce roadmaps.
• Strong analytical and troubleshooting skills with the ability to address complex technical challenges.
• Proven ability to communicate complex technical concepts clearly to non-technical stakeholders.