Senior Analyst, Sales Enablement
SHRM - Alexandria, VA
posted 4 days ago
About the position
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally. Elevate your career by joining our dynamic team as a Sales Enablement Analyst, where you play a pivotal role in optimizing our sales processes through advanced CRM management and data analysis. As a key liaison between sales and other departments, your responsibilities will include conducting in-depth audits of our CRM tool, leading training sessions, and driving process improvements to ensure data accuracy and efficiency. Bring your expertise in data management, advanced Excel skills, and business intelligence tools to contribute to our company's success.
Responsibilities
- Conduct in-depth audits and analysis of the CRM tool to ensure accuracy and efficiency.
- Perform weekly and monthly sales reporting activities, providing insights and recommendations to improve sales processes and outcomes.
- Develop and refine reports and procedures to identify and rectify data discrepancies.
- Prepare and facilitate training sessions on Sales Processes and CRM tool usage.
- Act as a key point of contact between sales and other departments, facilitating communication, research, and support for post-contract execution activities.
- Proactively support the sales team in various capacities, demonstrating initiative and ownership in all tasks.
- Leads comprehensive training sessions focused on maximizing the utilization of CRM tools within the context of sales and customer success processes.
- Prepare recommendations for sales leadership, particularly related to team and customer performance.
- Enhance and/or develop standard dashboards and reports; ability to communicate and champion these throughout the Sales and Customer Success team.
Requirements
- 5+ Years of Relevant Experience: Proven track record in data management, analysis, and sales enablement in a business setting.
- Advanced Excel Skills: Demonstrable expertise in Excel and data analytics.
- Bachelor’s Degree: In business, finance, engineering, or a related field. Relevant experience will be considered in lieu of a degree.
Nice-to-haves
- Experience in sales processes, the sales lifecycle, and basic programming skills.
Benefits
- Professional growth and development
- Health insurance
- Dental insurance
- Vision insurance
- Well-being programs
- Health savings account
- Flexible spending account
- Retirement plan
- Open leave
- Annual discretionary bonus and incentives
