Senior Analyst, Supply Chain Analytics & Tools (Multibox)

Wayfair - Boston, MA

Full-time - Entry Level

Boston, MA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The CastleGate Product team at Wayfair is seeking a data analyst to enhance the Multibox service, which supports suppliers in shipping items that require multiple boxes. This role involves developing metrics, dashboards, and tools to improve performance, analyzing data to identify trends and issues, and collaborating with technology teams to enhance system integration. The position requires a proactive individual who can work independently and efficiently in a fast-paced environment, contributing to strategic decision-making and operational improvements.

Responsibilities

• Develop and improve metrics, dashboards, and tools for the team.
• Use coding and analytical skills to identify the root causes of underperformance in Multibox.
• Provide data-driven insights and solutions to prevent future issues.
• Help size problems and build business cases for strategic decisions.
• Analyze data to find trends, issues, and gaps, and use these insights to inform business strategies.
• Become an expert in Multibox data and work with technology and analytics teams to set clear requirements for improving Multibox systems and technology.
• Collaborate with technology teams to find long-term solutions that enhance Multibox integration with platforms like Partner Home, WIMs, and WFN.
• Maintain and update internal documentation and Standard Operating Procedures (SOPs) for key workflows and processes.

Requirements

• Experience in business and data analytics, with strong skills in Excel and SQL/Google BigQuery.
• Strong problem-solving skills with the ability to find root causes and implement solutions.
• A self-starter who is eager to learn independently, particularly in coding and technical skills, without relying on direct instruction from the manager.
• Ability to prioritize projects, multitask, and work efficiently in a fast-paced environment.
• Comfortable collaborating with cross-functional teams, including stakeholders and technology partners.

Benefits

• Hybrid work environment with designated in-office days.
• Opportunities for rapid growth and constant learning.
• Dynamic challenges in a supportive community.