Senior Analyst, Technology

$106,400 - $200,200/Yr

FINRA - Rockville, MD

Full-time - Mid Level

Rockville, MD

Executive, Legislative, and Other General Government Support

About the position

The Senior Analyst will provide business analysis expertise for assigned product(s) to ensure they meet the needs of the business community. This role involves developing project plans, representing business users to the delivery team, and anticipating end-user needs. The Senior Analyst will manage complex projects with minimal supervision, facilitating communication between stakeholders and serving as a subject matter expert.

Responsibilities

• Analyze business processes, functions, and procedures to determine effective business systems technology.
• Facilitate the flow of information between stakeholders to ensure a common understanding of needs and deliverables.
• Serve as a subject matter expert for one or more business processes and/or systems.
• Independently interact with business units to clarify problems/opportunities and elicit business requirements.
• Assess the capabilities of the business unit to understand necessary changes to meet business needs and achieve strategic goals.
• Facilitate the solution selection/decision-making process and provide necessary information for informed decisions.
• Document business functions, processes, and procedures, including as-is and to-be states and necessary changes for transformation.
• Recommend and implement new features and enhancements for the product team.
• Support end-user feedback activities, such as user acceptance testing and demonstrations.
• Support change management tasks, including writing end-user documentation and delivering training.
• Facilitate design sessions for business solutions.
• Mentor less-senior analysts on the team.
• Identify and resolve business issues.
• Develop a detailed understanding of the business being analyzed, including organizational structure and relationships between business units.

Requirements

• Bachelor's degree in Finance, Mathematics, Operations Research, Computer Science, or equivalent experience.
• Minimum of five years of experience writing complex SQL queries with relational databases.
• Experience working with analysts in a research/modeling environment using tools such as R and/or Python.
• Extensive experience with visualization and business analytic tools such as PowerBI, Tableau, Cognos Analytics, VBA, Dataiku, Domino, etc.
• Experience with business process mapping and requirements gathering/documentation skills.
• Ability to work as an individual contributor and collaborator in a fast-paced proof of concept development environment.
• Excellent communication skills with the ability to explain technical concepts to various audiences.

Nice-to-haves

• Master's degree is desirable.
• Experience building analytics solutions for infrastructure, operations, and/or application delivery teams.

Benefits

• Comprehensive health, dental, and vision insurance.
• Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life insurance.
• Short- and long-term disability insurance.
• 401(k) plan with company match and additional FINRA-funded retirement contribution.
• Tuition reimbursement.
• Commuter benefits.
• Adoption assistance, backup family care, and surrogacy benefits.
• Employee assistance and wellness programs.
• 15 days of paid time off, 5 personal days, and 9 sick days.
• Two volunteer service days.
• Paid holidays and various forms of paid leave.