Senior Application Engineer - Data Management (Remote)

Ansys - Canonsburg, PA

Full-time - Mid Level

Remote - Canonsburg, PA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience, and business impact. In this role, you will lead and assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle. This includes technical discovery, product presentations, demonstrations, and evaluations. As a product expert with one or more Ansys products, you will interact with customers to understand their product design needs and engineering design workflows. You will analyze how to address customers' requirements using Ansys products and platform, articulating Ansys' value proposition effectively. Collaboration with the Ansys product development teams will be essential to translate customer requirements into exciting new product features, as well as testing new releases of Ansys products on industrial problems. Additionally, you will support Ansys field and digital marketing, lead consulting services, and conduct introductory to advanced training classes. You will also be responsible for ramping up partners on product knowledge and service capabilities, ensuring that they are well-equipped to utilize Ansys products effectively.

Responsibilities

• Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations and evaluations.
• Interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform.
• Articulate Ansys' value proposition to customers.
• Collaborate with the Ansys product development teams to translate customer requirements into new product features.
• Test new releases of Ansys products on industrial problems.
• Support Ansys field and digital marketing efforts.
• Lead consulting services and conduct introductory to advanced training classes.
• Ramp-up partners on product knowledge and service capabilities.

Requirements

• MS in Mechanical/Chemical/Aerospace/Electrical Engineering or related field.
• BS+7 Years or MS+3 Years of professional experience in an engineering software environment.
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
• Logical problem-solving skills and strong interpersonal and communication skills, fluent in writing and speaking English.
• Strong organizational and time management skills, with a sense of urgency.
• Ability to communicate effectively with Ansys and Customer stakeholders at multiple levels.
• Willingness and ability to train Ansys and customer employees.
• Demonstrated history of enterprise system deployments and implementation services delivery.

Nice-to-haves

• MS+6, or PhD+3 years of professional experience in an engineering software environment.
• Ability to travel domestically up to 50% of time.
• Additional degree or course study in Engineering Mechanics, Mechanical, Aerospace and Civil Engineering or other technical discipline.
• A minimum of 7 years of deep, broad, and demonstrable experience within software presales and post-sales activities.
• Experience in creating and executing product presentations and/or demonstrations.
• Design and implement custom solutions based on collected requirements.
• Support customers to adopt the delivered solution.
• Working technical knowledge of C# and .Net programming languages.
• Hands-on experience working in integrated development environments, including Microsoft Visual Studio.
• Knowledge with database management such as MS SQL.
• Experience/Knowledge of Python.
• Proficiency in front-end programming: JavaScript, React, jQuery, HTML5.
• Good understanding of web architecture, distributed systems and web APIs, such as REST APIs, SOAP and custom scripts.
• Experience with Web Server technologies, such as IIS, nginx.
• Experience with DevOps/continuous integration and deployment.
• Practical knowledge of agile project management.
• Hands-on software troubleshooting experience.

Benefits

• Health insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Professional development opportunities
• Flexible scheduling options
• Employee discount programs
• Wellness programs