Senior Application Engineer - Genset, Regulation, Protection - Highland, IL

Basler Electric - Highland, IL

Full-time - Mid Level

Highland, IL

Computer and Electronic Product Manufacturing

About the position

The Senior Application Engineer position focuses on providing technical support and application expertise for Basler products to both potential and existing customers. This role involves independent functioning, direct customer interactions, and collaboration with internal teams to ensure effective product application and customer satisfaction.

Responsibilities

• Write application notes.
• Serve as the first line of contact for the internal Technical Sales Support group regarding application questions.
• Test the product in various applications.
• Interact directly with customers both remotely and in person for detailed application-related inquiries.
• Draft training materials for internal and external use.
• Provide marketing input to the Product Line Manager based on sales and customer interactions.
• Collaborate with the Marketing Communications group to draft marketing materials.
• Attend industry conferences and participate in industry societies.
• Conduct webinars and customer training seminars.
• Attend internal Basler training and coordination events.
• Support sales in completing customer acceptance of Basler product use by answering application and product-related questions prior to sale.
• Provide training on product and application basics to sales and target customers.
• Communicate detailed technical information to the proposal team or Product Line Manager for quoting on large or nuanced opportunities, which may require site visits.
• Answer application-related questions as they arise.
• Perform other tasks as assigned.

Requirements

• Bachelor of Science in Electrical Engineering (BSEE) or equivalent professional or technical experience.
• Power system experience.
• Familiarity with power system simulation and coordination software.
• Interest in aspects of the evolving power system, such as DC power, Distributed Energy Resources (DERs), Inverter-Based Resources (IBRs), Battery Energy Storage Systems (BESS), and microgrids.