Senior Application Performance Management Engineer

$93,000 - $117,200/Yr

Insperity - Houston, TX

Full-time - Senior

Houston, TX

51-100 employees

Professional, Scientific, and Technical Services

About the position

The Senior Application Performance Management Engineer is responsible for defining, developing, and improving solutions for the Application Performance Management team. This role focuses on ensuring software and system reliability and performance by designing enterprise best practices and standards. The engineer will work closely with management and stakeholders to meet performance, scalability, and reliability goals, while also mentoring team members and exploring emerging technologies.

Responsibilities

• Contributes to the strategy and vision with Product Owners and stakeholders to devise Service Level Objectives (SLO) and capture Service Level Indicators (SLI).
• Identifies and proposes solutions to gaps in defined Service Level Agreements (SLA) and compliance monitoring for those SLAs.
• Works with delivery teams to define system capacity plans, gathers data and statistics to review efficacy of the plans, creates metrics and visualizations to facilitate continuous improvement necessary to reach business goals and objectives for system capacity.
• Defines enterprise standards and best practices around designing for performance, supportability, reliability, and scalability.
• Works with other technical teams to identify areas for improvement of standards and best practices in Application Performance Management in the software design and development life cycle.
• Builds, designs, and implements tools for use by software application support teams to alert and diagnose operational issues and deviations.
• Takes initiative with operational support teams to assess gaps in coverage and ensure support teams are properly equipped to stay ahead of potential system issues.
• Evaluates operational data to determine when or if action may be required to optimize company operations.
• Assesses and evaluates operational patterns and trends to provide feedback to optimize and improve overall system health, performance, and reliability.
• Designs, develops, and implements solutions to monitor software health, stability, and performance.
• Works with Quality Assurance and other validation-focused teams to devise, design, and develop failure mode tests, load/stress tests, and other adverse operating-condition defined scenarios.
• Recommends continuous improvement to close gaps in software development practices and projects for best practices in Application Performance Management and adherence to company standards and guidelines.

Requirements

• High School Diploma or equivalent is required; Bachelor's Degree in Computer Science or equivalent work experience in enterprise software development is required.
• Minimum of five (5) years' experience in information systems is required with at least three (3) years' experience developing, architecting, managing, or maintaining enterprise grade software systems, systems administration, or similar discipline.
• Strong working knowledge of architectural concepts and the fundamentals of good enterprise technology architecture and design.
• Experience with software monitoring and alerting tools.
• Strong leadership, teamwork, and collaboration skills.
• Strong consensus building skills and the ability to find common ground or mutual agreement across complex topics.
• Ability to express complex, technical topics to management, peers, and others who may not possess an APM background.
• Strong customer service skills.
• Exhibits a passion for learning and continuous improvement.
• Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms.

Nice-to-haves

• Experience with cloud-based application performance management tools.
• Familiarity with Agile methodologies and DevOps practices.

Benefits

• Competitive compensation package
• Paid time off
• 9 paid holidays
• Medical, dental, and vision benefits
• 401k
• Tuition reimbursement