Senior Application Systems Engineer

Frost Bank - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

11-50 employees

Credit Intermediation and Related Activities

About the position

As a Senior Application Systems Engineer at Frost, you will be at the forefront of designing, implementing, maintaining, and troubleshooting corporate applications across the organization. This role is pivotal in evaluating and enhancing existing application systems processes, policies, and procedures. You will leverage your strong problem-solving skills to address complex application systems tickets and issues, ensuring that the applications run smoothly and efficiently. Your effective communication skills will be essential as you will have the opportunity to address potential problems and propose solutions to complex issues that arise within the application systems. In this position, you will be responsible for configuring and customizing application systems to meet the specific needs of various lines of business, all while adhering to Frost's security standards and best practices. You will also be tasked with maintaining a current knowledge of application systems products, industry standards, and third-party solutions, which will enable you to make informed recommendations to management regarding enhancements to application systems processes. Additionally, you will develop and maintain comprehensive documentation for application systems, ensuring that all processes are clearly outlined and accessible. As a mentor and guide, you will assist other members of the Application Systems team, fostering a collaborative environment that encourages professional growth and development. Your commitment to integrity, caring, and excellence will drive you to achieve all-win outcomes in your work, contributing to Frost's legacy of providing unparalleled banking services for over 150 years.

Responsibilities

• Design, implement, update, upgrade, and maintain corporate applications in Windows, Linux, cloud, and enterprise environments.
• Configure and customize application systems across the organization to fulfill line of business needs, in accordance with Frost security standards and best practices.
• Troubleshoot the most complex application systems tickets and issues, identifying root causes and establishing return to service.
• Collaborate with technical and non-technical stakeholders and management to design and implement application systems for complex cross-functional projects.
• Maintain a current knowledge of application systems products, industry standards, and third-party solutions.
• Evaluate application systems processes, policies, and procedures, making recommendations to management and implementing approved enhancements.
• Develop and maintain application systems documentation.
• Mentor, guide, and assist other members of the Application Systems team.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 5+ years of experience in application systems administration and/or engineering.
• Demonstrated experience in engineering across multiple systems.
• Expertise and demonstrated experience with document management and collaboration platforms such as MS Teams and Office 365.
• Advanced scripting ability with a scripting language such as PowerShell or VBScript.
• Expertise and demonstrated experience with Microsoft server operating systems and core services such as Active Directory, and/or cloud technologies such as Microsoft Azure.

Nice-to-haves

• Demonstrated experience across multiple IT specialties.
• Microsoft Certified Solutions Expert (MCSE) Certification.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including our Employee Assistance Program.
• Referral bonus program.