Open Systems Technologies - New York, NY
posted 27 days ago
The Senior Applications Engineer - Finance is a pivotal role within a law firm, responsible for overseeing and managing several critical applications and platforms utilized by the Finance team. This position requires a deep understanding of the firm's financial workflows and the technical expertise to support and enhance various enterprise solutions, including Elite 3E, Design Gallery, Chrome River, eBillingHub, IntApp Time, Proforma Tracker, and Star Collect. The Senior Applications Engineer will act as the IT owner of these systems, ensuring their health, stability, and alignment with the firm's strategic goals. In this role, the Senior Applications Engineer will partner closely with IT leadership and business stakeholders to define future strategies and enhance the capabilities of existing tools. This includes leading planning and implementation efforts for new solutions, as well as managing upgrades and enhancements to current applications. The engineer will serve as a subject matter expert, providing technical support and guidance to both the Finance team and IT staff, ensuring that all systems are functioning optimally and meeting the needs of the business. The position also involves monitoring and reporting on system performance and capacity, conducting capacity planning, and maintaining accurate architecture and support documentation. The Senior Applications Engineer will collaborate with various IT teams to deliver enhancements and new capabilities, while also adhering to IT's Change Management, SDLC, and incident management processes. Additionally, this role includes coaching junior analysts and working with Quality Assurance on testing procedures and remediation efforts.