Senior Associate-Digital Product Management

$60,000 - $110,000/Yr

American Express - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

The Senior Associate-Digital Product Management role at American Express focuses on translating business needs into innovative digital risk products. This position is integral to the Digital Risk Products & Data Strategy team, which is responsible for developing risk management solutions across the customer lifecycle. The role emphasizes collaboration with cross-functional teams to enhance risk capabilities and ensure compliance with regulatory requirements, all while driving transformational change within the organization.

Responsibilities

• Translate needs of business owners/stakeholders and deliver on the Digital Product roadmap.
• Envision and design next generation global consumer and commercial credit risk capabilities.
• Partner with Sr. Manager to transform risk systems and oversee execution of design solutions.
• Collaborate with cross-functional partners to brainstorm innovative solutions and capture requirements.
• Determine requirement readiness for development and prioritize initiatives.
• Drive enhancement of customer-facing processes that support core risk management decisions.
• Work with Risk Capabilities and AET to deploy next generation risk capabilities.
• Run ad hoc analytics in support of capability development.
• Collaborate with Compliance, Legal, Global Banking, and AXP Privacy Office to ensure regulatory compliance.

Requirements

• Deep and broad expertise in consumer or commercial risk management.
• Ability to build strong relationships and operate effectively within large cross-functional teams.
• Ability to communicate and interact effectively with stakeholders at all levels.
• Demonstrated ability to think outside the box and design industry-leading solutions.
• Understanding of Scaled Agile (SAFe) principles and experience managing a backlog of initiatives.
• Knowledge of credit authorization, credit bureau, decision science models, or Amex data and risk technology platforms.
• Experience working with Cornerstone Data, SAS/SQL, Hive preferred.
• Undergraduate degree with 2 years of relevant experience or an advanced degree with 1 year of relevant experience.

Nice-to-haves

• Experience in another core credit risk management function.
• Knowledge of Amex data and risk technology platforms.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements
• 20+ weeks paid parental leave for all parents
• Free access to global on-site wellness centers
• Free and confidential counseling support through Healthy Minds program
• Career development and training opportunities