Discover Financial Services - New Albany, IN
posted about 2 months ago
At Discover, we are committed to fostering a collaborative culture where diversity, teamwork, and innovation thrive. As a Senior Associate Infrastructure Engineer, you will play a crucial role in delivering a variety of user stories while recognizing technology patterns and collaborating on potential approaches. This position is designed to accelerate your technical knowledge through hands-on experience with engineering teammates. You will actively manage and escalate risks and customer-impacting issues that arise in your day-to-day responsibilities, ensuring that our infrastructure remains robust and responsive to the needs of our users. In this role, you will be independently accountable for identifying and responding to onsite risks and high-priority issues. This includes troubleshooting incidents, managing shift turnover, and overseeing incident queues. You will work closely with the Product Owner, Service Owner, and Subject Matter Experts to validate the context of requirements and execute individual user stories related to onsite data center systems. This encompasses critical system installations, data room moves, decommissions, reconfigurations, and power down events in the data center. You will have the opportunity to contribute to design decisions and gain experience in understanding the trade-offs related to OSI Model Layer 1 Infrastructure design, implementation, and documentation. Your role will also involve applying knowledge of various facilities and security components in the data center, defining and evaluating team documentation for process improvement, and participating in agile ceremonies. As you execute a variety of user stories across different stages of the product lifecycle, you will engage in the adoption of new technologies and continue your professional education to enhance your craftsmanship in engineering tasks.