Senior Associate, Instructional Designer

BAYADA Home Health Care - Pennsauken Township, NJ

Full-time - Mid Level

Hybrid - Pennsauken Township, NJ

Ambulatory Health Care Services

About the position

BAYADA Home Health Care is dedicated to keeping people safe at home with comfort, independence, and dignity. Since 1975, caring for people at home has been our passion and gives meaning to the work we do each day. Values-based and mission driven, BAYADA is on its way to realizing its vision of helping millions of people worldwide experience a better quality of life at home. BAYADA Home Health Care is currently seeking a talented and motivated Sr. Associate, Instructional Designer to join our Leadership Development team and help us develop high-quality learning experiences that drive success and growth. The Senior Associate, Instructional Designer is responsible for the identification, analysis, design, development, implementation, and evaluation of learning solutions that improve employee performance and retention enabling BAYADA Home Health Care to meet its business objectives and outcomes. The role requires a deep understanding of BAYADA's mission, services, and organizational policies, as well as the ability to consult with business partners to analyze learning needs. The Senior Associate will design and develop learning solutions across various modalities, ensuring that they meet the expected learning outcomes and objectives. This position also involves analyzing course evaluations to assess the effectiveness of learning designs and making necessary adjustments to enhance their impact. The Senior Associate will provide project leadership and coordination to the learning team, demonstrating professionalism and a commitment to excellence in all aspects of their work.

Responsibilities

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way.
• Develop working knowledge of BAYADA's mission, services, people, organization, policies, and procedures.
• Consult with BAYADA business partners to analyze learning needs and work with BAYADA leaders to identify, develop/source, and implement appropriate learning solutions to meet business objectives and learner outcomes.
• Design, develop/source learning solutions in multiple modalities (classroom/event, virtual, video, paper-based).
• Analyze course evaluations to determine effectiveness of learning design, and make appropriate corrections as needed to improve effectiveness.
• Consult with subject matter experts on expected learning outcomes and objectives, providing guidance and leadership on adult learning strategies as needed.
• Provide project leadership and coordination to learning team when necessary.
• Conduct behavior in a professional manner.
• Progressively assume additional responsibilities as needed.
• Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff.
• Perform related duties, or as required or requested by supervisor.

Requirements

• Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability.
• Four (4) year college degree required.
• Minimum of seven (7) years' experience in a corporate learning capacity, developing and/or sourcing, implementing, and measuring learning programs using a variety of learning technologies and methodologies.
• Health Care work experience preferred; knowledge of BAYADA service office processes helpful but not required.
• Proficient with rapid courseware development tools (Storyline 360, Camtasia, PowToon, Vyond).
• Ability to apply common Instructional Design principles to learning, such as: Andragogy, Blooms Taxonomy, ADDIE, and SAM.
• Maintains solid project management skills; able to manage multiple projects with competing priorities while meeting deadlines. Experience with project management tools such as Trello or Smartsheets is preferred but not required.
• Experience with LMS systems/platforms.
• Possesses a strong attention to detail and positive attitude.
• Has worked on cross functional teams.
• Experience working with vendors and ability to form positive vendor relationships strongly preferred.
• Able to arrange information and files in an organized manner. Experience with shared/cloud storage, such as SharePoint, MS Teams and OneDrive is helpful but not required.
• Demonstrates excellent leadership, interpersonal, and motivational skills.
• Proven record of goal achievement; successfully takes on more responsibility with positive results and ambition to grow past current position.
• Able to read, write and effectively communicate in English.

Nice-to-haves

• Experience with project management tools such as Trello or Smartsheets is preferred but not required.
• Experience with shared/cloud storage, such as SharePoint, MS Teams and OneDrive is helpful but not required.

Benefits

• Paid holidays, vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program