L3Harris Technologies - Melbourne, FL
posted 2 months ago
L3Harris is seeking a Network Management Systems Engineer to join our IP Network Management Systems (NMS) Tier 2 Engineering team. This role is focused on supporting and maintaining our diverse application stack within the network management domain to ensure operational excellence. Candidates should be proficient at executing and documenting procedures, proactive in suggesting process improvements, and eager to learn and grow in their role. The position is based in Melbourne, FL and is an onsite role, emphasizing the importance of collaboration and teamwork in achieving the company's mission. In this role, you will handle first level escalations for a suite of Commercial Off-The-Shelf (COTS) solutions, including BMC Remedy, CA/Broadcom Spectrum, CA NFA, Splunk, and OwnCloud, to enhance IP network operations. You will participate in the diagnosis and resolution of issues, conducting system analysis and troubleshooting as needed. Collaboration with vendors and NMS Tier 3 will be essential to help resolve technical issues promptly. You will also be responsible for documenting procedures clearly and actively seeking opportunities for continuous process improvements. The ability to execute tasks effectively and adapt to changing requirements is crucial for success in this position. Candidates must be able to obtain FAA Public Trust, which is a requirement for this role. This position offers a unique opportunity to work in a dynamic environment where you can contribute to the operational excellence of L3Harris's network management systems while developing your skills and knowledge in the field.