Senior Associate, Product Strategy & Operations, Platform Innovation

$79,900 - $117,500/Yr

Doordash - New York, NY

Full-time - Mid Level

New York, NY

Couriers and Messengers

About the position

The role is part of the Platform Innovation team at DoorDash, focusing on the strategy, launch, and scaling of the company's white-label restaurants business. The position involves leading the discovery and rollout of key product features and releases, working closely with cross-functional teams to ensure product success and operational efficiency.

Responsibilities

• Lead the strategy, discovery, and rollout of key product features/releases.
• Directly influence product success by ensuring smooth operations and enhancing customer experiences.
• Collaborate with product managers, engineers, sales, and customer support across the organization.
• Utilize data and insights to optimize product performance and drive continuous improvement.
• Identify and implement processes that enhance the efficiency of product rollout.
• Solve complex problems related to product development, launch, and delivery.
• Gain a deep understanding of product strategy and contribute to market delivery.
• Work directly with merchants to collect product feedback and test impact.

Requirements

• 2-5 years of experience in startup/restaurant tech/software strategy & operations, product management, or banking/consulting.
• Experience in building strategy based on industry research and user needs.
• Strong execution skills with attention to detail.
• Ability to communicate and collaborate effectively across teams.
• Comfortable with ambiguity and changing priorities.
• Analytical mindset with a focus on data-driven decision making.

Nice-to-haves

• Experience working closely with technical products.
• Knowledge of Microsoft Office/Google products and SQL.

Benefits

• 401(k) plan with employer match
• Paid time off
• Paid parental leave
• Wellness benefits
• Paid holidays
• Medical, dental, and vision benefits
• Disability and basic life insurance
• Family-forming assistance
• Commuter benefit match
• Mental health program