New York Life - Lebanon, NJ
posted 3 months ago
As a Senior Associate - Site Reliability Engineer (SRE) at New York Life, you will play a crucial role in enhancing the company's digital landscape through innovative technology solutions. This hybrid position allows you to work both remotely and in-person, fostering a collaborative environment that values career development and inclusiveness. You will be part of a specialized team focused on automating the availability, performance, maintainability, and optimization of business applications on the NYL Infrastructure as a Service (IaaS) platform, which is fully automated using AWS. Your expertise in cutting-edge technologies, including Generative AI, will be instrumental in streamlining processes and creating seamless experiences for clients, agents, and employees. In this role, you will collaborate closely with Cloud Services and Application teams to deliver projects effectively. You will be responsible for deploying infrastructure as code (IaC) releases across various environments, including QA, staging, and production. Your tasks will include providing build assistance to developers, optimizing resource usage, and ensuring the cleanup of environments by removing outdated resources. As the first point of contact for production support, you will provide L2 operational support and manage incident responses, escalating issues to Cloud Support when necessary. You will also be tasked with automating manual processes and adhering to enterprise processes and controls, ensuring alignment with Cloud standards and best practices. Your ability to multi-task and manage varying priorities will be essential, as you will be working across diverse technical and non-technical teams. This position offers a unique opportunity to contribute to groundbreaking initiatives while developing your skills and advancing your career within a company that values innovation and collaboration.