New York Life - New York, NY

posted 10 days ago

Full-time - Mid Level
New York, NY
Insurance Carriers and Related Activities

About the position

The Senior Associate - Tech Product Analyst at York Life Insurance Company is a hands-on role focused on analyzing business requirements and translating them into technical specifications for the engineering team. The position involves collaboration with various stakeholders to develop high-quality products that meet customer needs, while managing multiple products and facilitating innovative solutions in a dynamic environment.

Responsibilities

  • Collaborate with business on product roadmap, discovery and scoping of features, user designs; document product requirements, business rules/logic, define acceptance criteria; Resolve product questions.
  • Work with the business team and key stakeholders to define scope updating existing product features and implementing new product features.
  • Work with business product managers to understand the high-level business requirements.
  • Responsible for delivering the product against business requirements.
  • Be hands-on with describing business rules as technical artifacts using internal tools.
  • Be the 'pseudo' product owner for the scrum teams driving project execution.
  • Highly execution focused by working in conjunction with various counterparts.
  • Be the primary liaison between other business units, BU product managers, engineering and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Work with the product design team to understand product feasibility and features and analyze and clarify product requirements.
  • Work with the quality assurance team to ensure that the delivered system is properly tested and meets the product requirements.
  • Closely work with technical team to align their development with business needs.
  • Ensure the user experience, responsiveness, and functionalities of applications.
  • Participate as a team member in planning the individual product features and their development lifecycles.
  • Research and identify best practices both from a business & product perspective.

Requirements

  • 4+ years of work experience with a bachelor's degree or an advanced degree (e.g., Masters, MBA)
  • Demonstrated quantitative and qualitative reasoning skills through prior projects.
  • Demonstrated expertise in MS Office products (Word, Excel, PowerPoint; Visio and MS Project preferred)
  • Prior experience as a business analyst or system analyst is a huge plus.
  • Must have excellent written and verbal communication skills to articulate business opportunities and customer problems.
  • Experience in core product management disciplines including but not limited to scope, schedule, budget, quality, along with risk and critical path management.

Nice-to-haves

  • Proven track record of building software solutions in the cloud and a basic understanding of cloud computing best practices and a consideration for scale, efficiency and performance.
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Experience in implementing Insurance solutions.
  • Experience using Atlassian tool sets: Jira, Confluence.
  • Experience with Test Driven Development methodology.

Benefits

  • Discretionary bonus eligibility
  • 401k plan
  • Health insurance
  • Paid holidays
  • Flexible scheduling
  • Professional development opportunities
  • Employee giving and volunteerism programs
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