Senior Associate - Tech Product Analyst

$95,000 - $162,500/Yr

New York Life - New York, NY

Full-time - Mid Level

New York, NY

Insurance Carriers and Related Activities

About the position

The Technical Product Analyst position at New York Life is a hands-on role designed for a technically savvy individual with a product mindset. This role is pivotal in analyzing high-level business requirements and translating them into technical specifications for the engineering team. The successful candidate will collaborate closely with business unit product managers, engineers, architects, user experience teams, and cross-functional counterparts to develop comprehensive requirements that lead to high-quality products that delight customers. In this role, you will manage multiple products while working with technical teams, facilitating brainstorming sessions to implement innovative business solutions. The ideal candidate is a passionate self-starter who thrives in a startup-like culture, demonstrating strong analytical skills and a curious mindset. You will have the opportunity to work with some of the brightest payment professionals, taking your career to new heights in a dynamic environment that encourages smart risks, problem-solving, and quick adaptation. As a Technical Product Analyst, you will be responsible for collaborating with business teams on product roadmaps, documenting product requirements, and defining acceptance criteria. You will act as a liaison between various business units and engineering teams, ensuring seamless integration of new and existing features. Your role will also involve working with quality assurance teams to ensure that the delivered systems meet product requirements and provide an excellent user experience.

Responsibilities

• Collaborate with business on product roadmap, discovery and scoping of features, user designs; document product requirements, business rules/logic, define acceptance criteria; Resolve product questions.
• Work with the business team and key stakeholders to define scope updating existing product features and implementing new product features.
• Work with business product managers to understand the high-level business requirements.
• Responsible for delivering the product against business requirements.
• Be hands-on with describing business rules as technical artifacts using internal tools.
• Be the 'pseudo' product owner for the scrum teams driving project execution.
• Highly execution focused by working in conjunction with various counterparts.
• Be the primary liaison between other business units, BU product managers, engineering and other applicable groups to ensure flawless integration of new and existing feature sets.
• Work with the product design team to understand product feasibility and features and analyze and clarify product requirements.
• Work with the quality assurance team to ensure that the delivered system is properly tested and meets the product requirements.
• Closely work with technical team to align their development with business needs.
• Ensure the user experience, responsiveness, and functionalities of applications.
• Participate as a team member in planning the individual product features and their development lifecycles.
• Research and identify best practices both from a business & product perspective.

Requirements

• 4+ years of work experience with a bachelor's degree or an advanced degree (e.g., Masters, MBA)
• Demonstrated quantitative and qualitative reasoning skills through prior projects.
• Demonstrated expertise in MS Office products (Word, Excel, PowerPoint; Visio and MS Project preferred)
• Prior experience as a business analyst or system analyst is a huge plus.
• Must have excellent written and verbal communication skills to articulate business opportunities and customer problems.
• Experience in core product management disciplines including but not limited to scope, schedule, budget, quality, along with risk and critical path management.

Nice-to-haves

• Proven track record of building software solutions in the cloud and a basic understanding of cloud computing best practices and a consideration for scale, efficiency and performance.
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.
• High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
• Experience in implementing Insurance solutions.
• Experience using Atlassian tool sets: Jira, Confluence.
• Experience with Test Driven Development methodology.

Benefits

• Discretionary bonus eligibility
• Overtime eligible: Exempt