Senior Audio Visual / AV Engineer @ Hanover, MD

Esvee Technologies - Hanover, MD

Full-time - Senior

Hanover, MD

Professional, Scientific, and Technical Services

About the position

The Senior Audio Visual (AV) Engineer is responsible for the operation, testing, and maintenance of AV systems and integrated conference rooms. This role involves troubleshooting AV issues, performing preventative maintenance, and assisting with company meetings that require AV infrastructure. The engineer will also interact with the client help desk to address user requests and coordinate with staff to determine AV requirements for new setups.

Responsibilities

• Operate and test daily functionality of all AV and integrated conference rooms.
• Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays.
• Perform preventative maintenance to resolve problems or identify resolutions to appropriate vendors or manufacturers.
• Troubleshoot AV/V problems last minute as required as well as in non-critical situations.
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system operations).
• Interact with client Customer Help Desk ticketing system to respond to end user requests.
• Coordinate with client staff to determine AV basic infrastructure requirements for any new conference room or media design.

Requirements

• Experience working with Senior Executive Staff.
• Experience troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise.
• Experience with Cisco, Polycom, Crestron, Extron, BiAmp, and corresponding hardware and software infrastructure.

Nice-to-haves

• Familiarity with BlueJeans, Zoom, Skype for Business, WebEx.