Senior Audio Visual Engineer

$130,000 - $150,000/Yr

Debevoise & Plimpton - New York, NY

Full-time - Senior

New York, NY

Professional, Scientific, and Technical Services

About the position

The Senior Audio Visual Engineer at Debevoise & Plimpton LLP is responsible for leading the development and support of enterprise collaboration and conferencing technologies across all global office locations. This role involves full ownership of AV/VC systems in conference rooms, providing technical support, and collaborating with various teams to enhance user experience. The position is hybrid, requiring a minimum of four days on-site in the York office.

Responsibilities

• Full ownership including design, implementation and support of AV/VC systems in all conference rooms and meeting spaces.
• Proactively provide technical support to all AV/VC services across the enterprise, including local, virtual/cloud, and large conferencing events.
• Review existing and new initiatives to architect, design, plan, install, upgrade/decommission all conference rooms to meet business needs.
• Manage, coordinate and support site installation/upgrades/normalization and decommissions of all AV and VC equipment.
• Work with AV vendors to ensure all devices are installed, configured, and tested appropriately.
• Produce formal standardization documents for all room types, including approved room design and equipment list.
• Audit/maintain an inventory of all conference room data, hardware, and license management.
• Ensure all applicable devices and services are monitored and alerts acknowledged/addressed within set SLAs.
• Assist with preventative maintenance visits to ensure all rooms are patched, serviced, and consumables replaced.
• Review all AV/VC hardware and service contracts globally to ensure appropriate support coverage.
• Ensure adherence to team, departmental, and firm policies and procedures.
• Collaborate with conference services, technology operations, and global support teams to improve efficiencies and user experience.
• Provide escalated support for large internal and client events, including after hours and weekend support.

Requirements

• Five years of experience supporting large corporate AV/VC environments.
• In-depth understanding of conference room technology and standard use cases including Crestron, Biamp, Zoom, and Teams.
• Familiarity with operation, design, and installation principles of commercial audio-visual and video conferencing systems.
• Ability to articulate technical details in an easily understood manner.
• Experience in architecting solutions to meet global business needs in collaboration and communications.
• Extensive experience in conference room upgrades and new installations.
• Competency with system schematics, cable pull schedules, and architectural drawings.
• Experience in configuration and support of large audio and video townhalls and webinars.
• Expert knowledge in remote monitoring, alerting, and automation technologies and workflows.
• Flexibility to work outside scheduled hours as required.
• Flexibility to travel to global offices as needed.
• Bachelor's degree in Computer Science, Engineering or related discipline is desirable.