Senior Bookseller - FT

About the position

The Senior Bookseller at Barnes & Noble is responsible for creating a vibrant and engaging bookstore environment. This role involves mentoring new booksellers, delivering exceptional customer service, and ensuring the store is well-presented and inviting. The Senior Bookseller utilizes their extensive knowledge of books to connect customers with the right products and fosters a collaborative atmosphere within the store cluster.

Responsibilities

• Engage with customers through conversations and book recommendations.
• Ensure a vibrant bookstore by maintaining presentation and organization standards.
• Identify key titles to tailor and localize product assortments.
• Leverage key campaigns to promote books and engage customers.
• Maintain a neat and tidy store environment.
• Create compelling displays targeted to customer interests.
• Mentor and teach new employees about bookselling.
• Model expected behaviors and ensure compliance with company policies.
• Protect company assets by adhering to inventory and loss prevention standards.
• Open and close the store as a keyholder.

Requirements

• Extensive knowledge of various book genres.
• Exceptional hand-selling skills.
• Ability to work with urgency and efficiency.
• Strong communication skills and ability to engage customers.
• Experience in mentoring and teaching new employees.
• Understanding of bookselling basics and company policies.
• Ability to prioritize tasks effectively.

Nice-to-haves

• Experience in retail or customer service roles.
• Familiarity with bookstore operations and inventory management.