Senior Business Account Executive, SMB Direct Sales (Outside Sales)

$56,000 - $56,000/Yr

Comcast - Shreveport, LA

Full-time - Entry Level

Shreveport, LA

11-50 employees

Broadcasting and Content Providers

About the position

The position involves selling Comcast's Internet, Data, Video, and Voice services to small and mid-sized businesses, with a focus on advanced communications solutions. The role requires creating and delivering face-to-face sales presentations, promoting bundled products, and exceeding sales targets while maintaining customer satisfaction and managing a defined territory.

Responsibilities

• Develop local business partnerships and enhance Comcast's brand positioning.
• Maintain quality sales records and prepare sales activity reports.
• Ensure customer satisfaction and support a positive Comcast experience.
• Acquire new sales of Comcast Commercial Internet, Video, and Voice services.
• Generate new leads through prospecting activities such as cold calling and referrals.
• Focus on advanced communications solutions including PRI and Hosted PBX.
• Identify areas for improvement in clients' communication processes.
• Manage a territory with a comprehensive business plan.
• Collaborate with technical and customer service teams to ensure customer satisfaction.
• Maintain a pipeline of qualified prospects to meet sales quotas.
• Stay knowledgeable about Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to company standards and maintain professionalism.

Requirements

• Bachelor's Degree preferred, or equivalent combination of coursework and experience.
• 5-7 years of relevant work experience.
• Strong adaptability and communication skills.
• Critical thinking and problem-solving abilities.
• Customer-focused with persuasive skills.
• Professional integrity and resilience.
• Technical knowledge related to Comcast products and services.
• Workplace organization skills.

Nice-to-haves

• Experience in telecommunications sales.
• Familiarity with advanced communication solutions.

Benefits

• Base pay of $56,000 with total target compensation of $106,000 including commission.
• Best-in-class benefits including health, financial, and emotional support options.