Senior Business Account Executive, SMB Direct Sales (Outside Sales)

$55,000 - $55,000/Yr

Comcast - Denver, CO

Full-time - Entry Level

Denver, CO

11-50 employees

Broadcasting and Content Providers

About the position

The position involves selling Comcast's Internet, Data, Video, and Voice services to small and mid-sized businesses, with a focus on advanced communications solutions. The role requires creating and delivering face-to-face sales presentations, promoting bundled products, and exceeding sales targets while maintaining customer satisfaction and developing local business partnerships.

Responsibilities

• Develop territory by establishing local business partnerships and enhancing Comcast's brand positioning.
• Maintain quality sales records and prepare sales and activity reports as required.
• Ensure customer satisfaction and support a positive impression of the Comcast experience.
• Acquire new sales of Comcast Commercial Internet, Video, and Voice services to small and mid-sized businesses.
• Generate new leads through prospecting activities such as cold calling, canvassing, and customer referrals.
• Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
• Identify areas for improvement through a consultative process to enhance communication for prospects.
• Effectively manage a territory with a comprehensive business plan.
• Team with technical, customer service, and support staff to ensure end-to-end customer satisfaction and drive revenue growth.
• Maintain a pipeline of qualified prospects to meet or exceed monthly quota performance.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and maintain professionalism.
• Demonstrate punctual, regular, and consistent attendance.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 5-7 years of relative work experience.
• Strong adaptability and communication skills.
• Critical thinking and problem-solving abilities.
• Customer-focused with strong persuasion skills.
• Professional integrity and resilience.
• Technical knowledge relevant to the products and services offered.
• Workplace organization skills.

Nice-to-haves

• Experience in sales within the telecommunications industry.
• Familiarity with advanced communication solutions.

Benefits

• Base pay of $55,000 with total target compensation of $105,000 including commission.
• Best-in-class benefits including physical, financial, and emotional support options.
• Potential for significant earnings above targeted compensation for overachieving sales targets.