Senior Business Account Executive, SMB Direct Sales (Outside Sales)

About the position

The Sales Representative at Comcast is responsible for selling Internet, Data, Video, and Voice services to small and mid-sized businesses, with a focus on advanced communications solutions. This role involves creating and delivering sales presentations, promoting bundled products, and exceeding sales targets while maintaining customer satisfaction and developing local business partnerships.

Responsibilities

• Develop territory by establishing local business partnerships and enhancing Comcast's brand positioning.
• Maintain quality sales records and prepare sales and activity reports as required.
• Ensure customer satisfaction and support a positive impression of the Comcast experience.
• Acquire new sales of Comcast Commercial Internet, Video, and Voice services to small and mid-sized businesses.
• Generate new leads through prospecting activities such as cold calling, canvassing, and customer referrals.
• Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
• Identify areas for improvement through a consultative process to enhance communication for prospects.
• Effectively manage a territory with a comprehensive business plan.
• Team with technical and customer service staff to ensure end-to-end customer satisfaction and drive revenue growth.
• Maintain a pipeline of qualified prospects to meet or exceed monthly quota performance.
• Stay knowledgeable about Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to company standards and maintain professionalism in all interactions.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 5-7 years of relative work experience in sales or a related field.
• Strong adaptability and communication skills.
• Critical thinking and problem-solving abilities.
• Customer-focused with strong persuasion skills.
• Professional integrity and resilience in a sales environment.
• Technical knowledge relevant to Comcast's products and services.
• Excellent workplace organization skills.

Nice-to-haves

• Experience in telecommunications or technology sales.
• Familiarity with advanced communication solutions such as PRI and Hosted PBX.

Benefits

• Base Pay: $60,000.00
• Total Target Compensation: $110,000.00 (Base Pay plus Targeted Commission)
• Best-in-class benefits including health, financial, and emotional support options.