Senior Business Accountability Specialist - Flood Operations Audit and Process Governance Support

$84,000 - $149,400/Yr

Wells Fargo - Des Moines, IA

Full-time - Mid Level

Des Moines, IA

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Senior Business Accountability Specialist to join the Flood Operations Process Governance and Issue Management team within Commercial Banking Operations. This role focuses on process governance, requiring expertise in audit and exam management, issue management, operational risk, and process improvement. The Senior Specialist will develop effective responses to critical matters impacting Commercial Banking Flood Operations and act as a liaison among various teams to ensure timely deliverables for process governance activities.

Responsibilities

• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment
• Independently make decisions and resolve moderately complex issues while facilitating decision-making and issue resolution
• Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations
• Manage CBFO Testing (EBCE/IT&V), Audit (IA), and Regulatory Exam preparation and coordination
• Support timely and accurate resolution of issues including ensuring corrective actions are substantive
• Ensure business processes and procedures align to CBFO documented suite of controls
• Support Risk Control Self-Assessment (RCSA) activities by providing subject matter expertise in CBFO processes
• Consult and provide guidance on the development, implementation, and monitoring of business performance improvement opportunities
• May present to executive management on business performance and recommend strategies to implement changes and improvements
• May serve as a mentor for lower-level staff

Requirements

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience
• Demonstrated experience working with auditors, regulators, and/or testing teams
• Ability to interpret insurance policies, legal contracts, and loan docs with a critical lens to risk assess and ensure compliance to regulatory policy
• Strong understanding of FEMA Guidelines, FDPA (Flood Disaster Protection Act) Requirements and Flood regulations
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Exceptional organization, analysis, decision making, and problem resolution skills
• Strong analytical skills with high attention to detail and accuracy
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Nice-to-haves

• 4+ years of Commercial Banking experience
• 4+ years of quality control and/or audit experience
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Ability to develop partnerships and collaborate with other business and functional areas
• Experience creating strong visual PowerPoint presentations and confidently delivering to management and senior leader

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement