Senior Business Analyst-Process Engineer-Vice President

$114,720 - $172,080/Yr

Citigroup - Irving, TX

Full-time - Senior

Irving, TX

Credit Intermediation and Related Activities

About the position

The Senior Business Analyst-Process Engineer-Vice President role at Citi is focused on defining and managing the target state vision and strategic planning for the Global Business Services team. This position involves collaborating with stakeholders across the bank to create a vision for Citi's operations as an end-to-end service provider, and implementing tactical plans to achieve that vision.

Responsibilities

• Collect feedback from stakeholders across the bank to understand their vision for Global Business Services
• Refine target state vision for Business Services based on feedback from stakeholders and enterprise partners
• Deliver proposals on strategic priorities, including internal services, incentive management, organizational design, and additional end-to-end toolkit ideas
• Drive execution of key strategic priorities in partnership with Engagement Leads and other enterprise functions
• Own consolidated roadmap of strategic priorities for the team
• Liaise between Business Service Engagement Leads and broader Enterprise Excellence team to prioritize simplification opportunities
• Own backlog of strategic priorities and build business case for each priority with quantifiable impact
• Communicate strategic priorities and target state vision to impacted stakeholders
• Assess frameworks, solicit business input, and recommend appropriate enhancements for continuous improvement and simplification
• Conduct competitive and market research to inform strategic planning and improvement programs as needed
• Support delivery of improvement programs, including documenting multiple complex and interdependent projects
• Ensure adjacent improvement programs and initiatives are understood and interdependent elements identified
• Provide recommendations for combining or connecting programs and initiatives for greater effectiveness and efficiency.

Requirements

• Bachelor's degree/University degree or equivalent experience
• 10+ years of relevant experience in the financial services industry
• Operational analysis, strategic planning, and project execution expertise
• Strong interpersonal skills with the ability to work collaboratively with stakeholders at all levels
• Exceptional verbal and written communication skills, including executive presentations
• Detail-oriented, organized, goal-oriented, and able to manage multiple tasks and deadlines
• Innovative and adaptable with a positive attitude.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays