Senior Business Analyst

Lussotech - Madison, WI

Full-time - Senior

Madison, WI

Computer and Electronic Product Manufacturing

About the position

The Senior Business Analyst position is an advanced role that serves as a liaison between technical and business stakeholders within the Office of Enterprise Initiatives (OEI). This role focuses on enterprise projects, initiatives, and processes, facilitating the development of business requirements, leading business process redefinition studies, and analyzing the use of new technology for enhanced systems services. The analyst will work closely with business leads and subject matter experts to understand business structures and operations, aiming to develop solutions that align with strategic goals and improve operational efficiency.

Responsibilities

• Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with business leads.
• Serve as the key integration point between business areas, operations teams, and IT.
• Develop and maintain a deep understanding of operational processes, procedures, and controls.
• Work with stakeholders to analyze the business case for each work effort.
• Lead the coordination of business requirements ensuring cross-functional impacts are identified.
• Gather and validate business requirements and assist with functional design of solutions.
• Identify opportunities for process or system enhancements to mitigate operational risk.
• Create or update documentation relating to workflow processes and procedures prior to deployment.
• Develop end-user training materials and assist with user training coordination.
• Map out data flows and processes within ETF and identify gaps or improvements.
• Analyze existing and future data to understand patterns and trends using SQL.
• Collaborate with architects and developers to design solutions based on requirements and analysis.
• Develop, execute, and document user test plans and oversee end-user testing and acceptance.
• Coordinate resolution of issues uncovered during end-user testing.
• Research escalated business issues and lead the creation of integrated models/workflows to resolve root causes.
• Maintain and distribute metrics related to work requests/projects.

Requirements

• Expert ability to analyze enterprise-wide business and technology issues in a complex organization.
• Demonstrated ability to develop effective teams with specific knowledge and skills needed for solutions.
• Ability to independently identify and obtain necessary information sources for responsibilities.
• Advanced ability to recognize and recommend process improvements.
• Comprehensive experience in business process analysis and change management.
• Thorough knowledge of the software development lifecycle including requirements analysis and testing.
• Advanced skills with Microsoft Office (Excel, Word, Access).
• Working knowledge of project management methods and tools, including MS Visio.
• Expert ability to communicate business and technical concepts effectively to diverse audiences.
• Ability to work independently and produce effective results within defined time frames.

Nice-to-haves

• Certification of Competency in Business Analysis (CCBA) Designation.
• Certified Business Analysis Professional (CBAP) Designation.