Senior Business Analyst

Akumen - Washington, DC

Full-time - Mid Level

Washington, DC

Insurance Carriers and Related Activities

About the position

The Senior Business Analyst at Akumen, Inc. plays a crucial role in supporting a Federal customer by performing detailed requirements analysis, documenting processes, and conducting user acceptance testing. This position requires a strong analytical mindset and the ability to communicate complex concepts to non-technical users. The role involves collaboration within an agile team to achieve project goals and enhance business processes through effective application of Scrum principles.

Responsibilities

• Support a self-organizing, self-managing team in achieving daily iteration and release goals.
• Apply, implement, and enforce Scrum principles and practices.
• Protect the team from outside influences that may hinder delivery.
• Mentor and support the team in transitioning to agile methodologies.
• Facilitate team dynamics to maximize performance and improve agile practices.
• Define project scope and objectives based on user needs and business systems.
• Develop an understanding of business needs through elicitation techniques.
• Facilitate negotiation of requirements among stakeholders.
• Help stakeholders envision process changes with solution implementation.
• Build and update system requirements specification documents and related artifacts.
• Guide and advise less-experienced Business Systems Analysts.
• Collaborate with technical staff to define technical solutions for business needs.
• Utilize agile or waterfall methodologies for responsibilities.

Requirements

• Bachelor's Degree in a related Information Technology field.
• 5 to 10 years of experience in developing requirements and writing technical documents.
• Excellent writing and communication skills.
• Familiarity with ServiceNow and/or Azure platforms.
• Ability to manage own workload and take initiative.
• Proficient in multi-tasking and handling multiple projects.
• Proactively seek opportunities for process improvements.
• Strong understanding of Agile methodologies and tools.
• Experience with User Interface designs and mockups.
• Previous experience working with Government clients is highly desirable.
• Experience conducting daily stand-up meetings and planning sessions.

Nice-to-haves

• Experience with government clients.
• Familiarity with Agile methodologies and tools.

Benefits

• Equal employment opportunity employer.
• Consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.