Senior Business Application Analyst

Comerica - Auburn Hills, MI

Full-time - Mid Level

Remote - Auburn Hills, MI

Credit Intermediation and Related Activities

About the position

The Senior Business Application Analyst role at Comerica Bank is focused on supporting the Credit organization by developing, enhancing, maintaining, and supporting various Credit applications and systems. This position requires the analyst to become a subject matter expert, providing leadership in Credit application processes and strategy, while analyzing process flows and gathering business requirements. The role involves managing project priorities, facilitating discussions across teams, and ensuring compliance with governance standards, ultimately seeing Credit projects through to completion.

Responsibilities

• Facilitates cross-team discussions with Credit colleagues and other Comerica departments to determine project scope, perform gap analysis, and identify business requirements.
• Produces and/or provides input on business requirements to develop solutions to business needs that result from policy/process changes, audit/compliance/risk findings, or new/updated Credit applications.
• Converts business requirements into end solutions.
• Manages and prioritizes a portfolio of projects for Credit business units.
• Manages projects end to end, including development of project timelines, facilitation of project meetings, and coordination of project deliverables.
• Researches and recommends system functionalities for business requirements or process enhancements.
• Works closely with the Credit Compliance team to ensure compliance with Change Management Risk Governance for all new and enhanced processes.
• Works closely with application/system developers to develop end solutions per documented business requirements.
• Coordinates testing efforts related to business requirements and use case scenarios.
• Coordinates Change Management needs on new/updated Credit applications/processes, liaising with internal Credit Solutions colleagues and Talent Development as needed.
• Creates technical documentation for end solutions.
• Works closely with the Credit Procedures team to ensure new/updated processes are properly documented.
• Provides first line of support for users of Credit systems/applications.
• Works with clients to develop process workflows that leverage Credit data.
• Serves as system administrator to Credit systems/applications, facilitating updates/enhancements based on business need and/or alignment with corporate strategies.
• Manages Third Party Risk Management activities for vendors of Credit systems/applications.

Requirements

• Bachelor's Degree
• 5 years of experience writing business requirements and use case scenarios
• 4 years of high-level project management experience
• 4 years of experience with Microsoft Office Suite and SharePoint
• 1 year of experience with full life cycle development in an enterprise development environment
• 1 year of experience with design of Process Maps
• 1 year of experience with presenting ideas to clients and other non-IT resources, gaining consensus on recommendations.

Nice-to-haves

• Knowledge of Credit Processes or Formal Credit Training

Benefits

• Remote work flexibility
• Onsite and remote work days
• Salary to be determined based on individual experience