Senior Business Immigration Analyst (Paralegal)

Fragomen Del Rey Bernsen & Loewy - Detroit, MI

Full-time - Mid Level

Detroit, MI

Professional, Scientific, and Technical Services

About the position

The Senior Business Immigration Analyst at Fragomen plays a crucial role in providing exceptional client service and navigating the complexities of global immigration. This position offers opportunities for immediate impact, training, development, and long-term growth within a dynamic and passionate team focused exclusively on immigration.

Responsibilities

• Develop knowledge of the firm, various immigration case types, and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries under the guidance of a supervisor.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, and escalations to the supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and the team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative in the role.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance.

Requirements

• Bachelor's degree, Associate's degree, Paralegal certification, or experience in a customer-facing or client service-oriented role.
• At least two years of business immigration experience (i.e., paralegal).
• Ability to prioritize, meet deadlines, and escalate case issues to the supervisor.
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines.
• Experience using various computer systems, including MS Word and Excel.
• Desire to contribute to a positive work environment, effectively collaborate, and promote teamwork.

Benefits

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching