Senior Business Intelligence and Research Analyst

Reingold - Alexandria, VA

Full-time - Mid Level

Hybrid - Alexandria, VA

Professional, Scientific, and Technical Services

About the position

Reingold is seeking a mid- to senior-level Senior Business Intelligence and Research Analyst to manage and contribute to data projects focused on business intelligence and survey research. This role involves supporting evaluation projects for health-focused government and nonprofit clients, collaborating with a diverse team to develop strategies and tools for measuring program success. The position is hybrid, requiring two days on-site at Reingold's headquarters in Alexandria, Virginia.

Responsibilities

• Partner with project leaders to develop and present strategies to client executives for running successful business intelligence data initiatives and research projects.
• Cultivate trusting relationships with clients, advocating for their strategic goals throughout the project life cycle.
• Collaborate with colleagues and clients to gather and clarify all business and technical requirements for data collection, analysis, and reporting.
• Guide a team of analysts and Microsoft Power BI/Power App developers to translate requirements into the appropriate technical solution.
• Lead the development of surveys, reports, data visualizations, and documentation materials, incorporating internal and external feedback.
• Support the team in automating processes to streamline reporting and enhance productivity using tools such as Microsoft Power Automate.
• Advise a team of junior colleagues on best practices in survey design, data reporting, and client engagement.
• Analyze and synthesize findings into actionable insights and recommendations, delivering presentations to both technical and nontechnical audiences.
• Uphold industry standards for data quality and integrity.
• Support project leaders with staffing, strategy, and prioritization decisions.
• Manage and support multiple evaluation projects simultaneously.

Requirements

• Bachelor's degree in business administration, management, or a research-oriented social science.
• At least five years of experience in account management, consulting, or similar customer service roles.
• Experience with research methodologies, especially survey design and focus groups.
• Advanced proficiency in Excel, including nested formulas, pivot tables, and dual-axis graphs.
• Proficiency in PowerPoint and Word, especially formatting graphs and tables.
• Exposure to low-code development software and the Agile life cycle.
• Experience coordinating teams and reviewing others' work for accuracy and strength.
• Critical thinking skills, with a mindset for both the big picture and the small details.
• Strong organizational skills and a reputation for being detail oriented.
• Exceptional writing and speaking skills.
• Innate desire for continual performance improvement.
• Ability to prioritize and complete work with minimal supervision.
• Aptitude and passion for learning new technologies.
• Entrepreneurial spirit and a positive attitude.

Nice-to-haves

• Experience with Microsoft Power BI, Apps, Automate, or Pages.
• Experience working with government clients.
• Experience with Blackboard (Anthology) or another learning management system.
• Experience with task tracking tools, such as Monday.com, Trello, Jira, or Asana.
• Understanding of coding language and scripts (e.g., Python).
• Credentials or coursework related to project management (e.g., PMP).
• An interest in education, health care, or military or veteran communities.

Benefits

• Hybrid work environment with two days on-site at headquarters.
• Inclusive workplace culture that encourages diversity and equal opportunity.