Senior Business Operations Manager, HR, AWS, Region Services

$104,100 - $185,000/Yr

Amazon - Arlington, VA

Full-time - Mid Level

Arlington, VA

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Business Operations Manager for HR at AWS is a pivotal role focused on enhancing operational efficiency and effectiveness within the organization. This position involves driving strategic initiatives, managing complex data systems, and collaborating with various stakeholders to support AWS's national security customers. The ideal candidate will leverage their analytical skills and project management experience to deliver high-quality solutions and influence decision-making across the HR and business teams.

Responsibilities

• Drive operational success by developing and executing work-backwards plans for key strategic deliverables.
• Collaborate with partner teams to maintain reporting dashboards, ensuring data integrity and a single source of truth.
• Own programs and strategic partnerships to transition processes from scrappy solutions to stable ones.
• Streamline the compensation bonus program for efficiency and timely delivery.
• Drive consistency in operational metrics across HR, recruiting, and business teams.
• Utilize strong analytical skills to build reporting and provide actionable insights.

Requirements

• 5+ years of program or project management experience
• Experience in HR shared services, IT services, operations, and/or compliance
• Experience using data and metrics to drive improvements
• Experience owning program strategy and communicating results to senior leadership
• Intermediate knowledge of Excel, including pivot tables and data cleansing.

Nice-to-haves

• 2+ years of driving process improvements experience
• 2+ years of experience with data visualization and reporting tools
• Experience working cross-functionally with tech teams
• 3+ years of experience developing operating and long-range plans
• Advanced writing skills.

Benefits

• Comprehensive medical coverage
• 401(k) retirement savings plan
• Employee stock purchase plan
• Paid time off and holidays
• Tuition reimbursement
• Flexible work hours.