Senior Business Operations Manager, HR, AWS, Region Services

$104,100 - $185,000/Yr

Amazon - Herndon, VA

Full-time - Mid Level

Herndon, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Business Operations Manager for HR at AWS is a pivotal role focused on driving operational success and efficiency within the organization. This position involves managing complex data, systems, and tooling dependencies to support AWS national security customers. The ideal candidate will act as a trusted advisor to leadership, ensuring timely and high-quality delivery of strategic initiatives while fostering collaboration across various teams.

Responsibilities

• Drive operational success by developing and executing work-backwards plans for key strategic deliverables.
• Collaborate with partner teams to maintain reporting dashboards, ensuring data integrity and a single source of truth.
• Own programs and strategic partnerships to transition processes from scrappy solutions to stable ones.
• Streamline the compensation bonus program for efficiency and timely delivery.
• Drive consistency in operational metrics across HR, recruiting, and business teams.
• Utilize strong analytical skills to build reporting and provide actionable insights.

Requirements

• 5+ years of program or project management experience
• Experience in HR shared services, IT services, operations, and/or compliance
• Experience using data and metrics to drive improvements
• Experience owning program strategy and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables, data cleansing)

Nice-to-haves

• 2+ years of driving process improvements experience
• 2+ years of experience with data visualization and reporting tools
• Experience working cross-functionally with tech teams
• 3+ years of experience developing operating and long-range plans
• Advanced writing skills

Benefits

• Comprehensive medical coverage
• 401(k) retirement savings plan
• Employee stock purchase plan
• Paid time off and holidays
• Tuition reimbursement