Senior Business Operations Manager, HR, AWS, Region Services

$104,100 - $185,000/Yr

Amazon - Seattle, WA

Full-time - Senior

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Business Operations Manager for HR at AWS is a pivotal role focused on enhancing operational efficiency and effectiveness within the organization. This position is responsible for driving strategic initiatives, managing complex data systems, and ensuring high-quality deliverables that support AWS's national security customers. The role requires strong analytical skills, the ability to influence stakeholders, and a commitment to delivering actionable insights that align with the company's mission to be the Earth's Best Employer.

Responsibilities

• Drive operational success by developing and executing work-backwards plans for key strategic deliverables.
• Collaborate with partner teams to maintain reporting dashboards, ensuring data integrity across HR, security, recruiting, and business teams.
• Own programs and strategic partnerships to transition processes from scrappy solutions to stable ones.
• Streamline the compensation bonus program for efficiency and timely delivery.
• Drive consistency in operational metrics across HR, recruiting, and business teams.
• Utilize strong analytical skills to build reporting and provide actionable insights for decision-making.
• Partner with peer organizations to align goals and share best practices.

Requirements

• 5+ years of program or project management experience
• Experience in HR shared services, IT services, operations, and/or compliance
• Experience using data and metrics to drive improvements
• Experience owning program strategy and communicating results to senior leadership
• Experience implementing repeatable processes and driving automation or standardization
• Intermediate knowledge of Excel, including pivot tables and data cleansing.

Nice-to-haves

• 2+ years of experience driving process improvements
• 2+ years of experience with data visualization and reporting tools
• Experience working cross-functionally with tech teams
• 3+ years of experience developing operating and long-range plans
• Advanced writing skills
• Strong analytical thinking skills and proven ability to influence others.

Benefits

• Competitive salary based on market location and experience
• Equity and sign-on payments as part of total compensation
• Comprehensive medical benefits
• Financial benefits including 401k and other retirement plans
• Paid time off and holidays
• Employee discounts and perks.