Zillow Group - Remote, OR
posted 4 months ago
The Senior Program Manager at Zillow's ShowingTime+ (ST+) business will play a pivotal role in driving key initiatives that enhance the company's offerings in the real estate technology space. This position is designed for a strategic and forward-thinking individual who possesses a deep understanding of Six Sigma principles and Continuous Improvement methodologies. The Senior Program Manager will report directly to the Director of ST+ Business Operations and will be responsible for defining and executing cross-functional processes that align with ST+ initiatives. This role requires the ability to write clear and concise documents that effectively communicate insights and lead to actionable outcomes for executive stakeholders. In this capacity, the Senior Program Manager will drive the adoption of ST+ key business lines, ensuring that the products reach a wider audience and provide value to end users. The role involves creating processes where none exist, improving existing processes, and ensuring that all processes are well-controlled. A significant aspect of the job will be diving into data to identify problems and solutions that optimize business operations. The Senior Program Manager will also perform data analysis and validation to create and maintain recurring business and operational reports, dashboards, and handle ad hoc projects as needed. This position is categorized as remote, allowing employees to work from a location of their choice within the U.S., with specific exceptions for certain states. The compensation for this role includes a competitive base salary, equity awards, and is reflective of the candidate's experience, performance, and location. The ideal candidate will have a strong technical background, operational experience, and the ability to communicate effectively across various teams, including Product, Engineering, Sales, and Customer Success. Zillow is committed to fostering an inclusive and innovative environment, and the work done by the Senior Program Manager will contribute significantly to the company's mission of reimagining real estate and making home a reality for more people. The role is crucial in streamlining real estate transactions and enhancing the overall user experience through technological innovations and collaborative efforts.