Senior Business Operations Systems Analyst (Hybrid)

$80,000 - $90,000/Yr

Trane Technologies - Davidson, NC

Full-time - Mid Level

Davidson, NC

Machinery Manufacturing

About the position

The Senior Business Operations Systems Analyst is responsible for supporting the Business Operating System (BOS) at Trane Technologies. This role focuses on maintaining enterprise standard work for BOS project implementations and training materials, while fostering stakeholder partnerships through world-class support. The analyst will ensure Lean principles are integrated into the implementation of new strategies and tools, contributing to the company's mission of sustainability and operational excellence.

Responsibilities

• Partner with the Global OpEx team to implement and manage BOS governance, ensuring consistency in framework and practices.
• Collaborate with global functions to execute BOS functional updates, maintaining alignment with governance protocols.
• Establish a robust document management system ensuring consistent history tracking and version control across sites.
• Work with IT to resolve compatibility issues, enhancing access to older and newer documents.
• Initiate system assessment projects to map current and future states of BOS with stakeholder input.
• Train and empower multiple site admins for decentralized document management, enhancing efficiency and accountability.
• Develop and implement standard work, metrics, and governance for document uploads in collaboration with OpEx.
• Conduct a comprehensive assessment of current workflows, collaborating with stakeholders to identify and implement necessary improvements.
• Migrate workflows to Power Automate ahead of SharePoint 2013 functionality expiration in 2025.
• Work with IT to increase SharePoint capacity settings and enhance document accessibility.
• Ensure active playbooks are accessible and editable.
• Archive inactive playbooks with functionality to still access as needed.
• Standardize document control processes, ensuring clear linkage of playbooks to front-end pages and updating old items as inactive.
• Support the BOS shared mailbox for efficient processing of notifications and requests.
• Troubleshoot and resolve BOS stakeholder issues, coaching users on processes and system functionality to achieve their objectives.
• Provide training for employees on document management best practices and BOS updates.
• Communicate effectively to all employees about updates.
• Develop and implement additional KPIs to track BOS performance and effectiveness.
• Monitor and clean up the Process Approvers and Experts list, ensuring accuracy and relevance.

Requirements

• Excellent verbal and written communication skills.
• Proven ability to facilitate activities and discussions to influence change.
• Associate or bachelor's degree in a related discipline preferred (or equivalent experience).
• Minimum of 2 years' experience in supply chain, business, or similar fields preferred.
• Strong customer service orientation.
• Experience with Lean principles, including standard work, managing for daily improvement (MDI), and problem-solving.
• Demonstrated experience in developing and implementing standard processes and tools.

Benefits

• Health insurance and holistic wellness programs that include generous incentives.
• Family building benefits including fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.