Three Point Solutions - Owings Mills, MD

posted 5 months ago

Full-time - Mid Level
Owings Mills, MD
Administrative and Support Services

About the position

The Senior Business Process Engineer position at Three Point Solutions is a critical role aimed at optimizing business processes within a Health Care Insurance Company. The primary purpose of this role is to enhance efficiency and organizational effectiveness by analyzing and documenting current processes, identifying areas for improvement, and implementing strategic changes. The engineer will lead cross-functional teams, collaborating with various stakeholders to develop and execute process improvement strategies that align with the company's goals. This position also involves training staff on new processes and managing the change associated with these improvements. Additionally, the engineer will leverage technology to automate and optimize processes, establish and monitor key performance indicators (KPIs), and prepare comprehensive reports on the outcomes of process improvements. The role requires a strong analytical mindset and problem-solving abilities, as well as excellent project management and communication skills. The Senior Business Process Engineer will be expected to work in a fast-paced environment, adapting to changes and challenges as they arise. The position is contract-based for a duration of six months, located in Owings Mills, MD, and offers a competitive salary range of $82,000 to $133,000 per year. Candidates should possess a Bachelor's degree in Computer Science, IT, or a related field, along with significant experience in process engineering and business process management. The ideal candidate will have a proven track record of leading successful process improvement initiatives and will be proficient in Microsoft Office tools, particularly Excel, PowerPoint, and Visio.

Responsibilities

  • Analyze and document current processes.
  • Identify and implement process improvements.
  • Lead cross-functional teams and collaborate with stakeholders.
  • Develop and execute process improvement strategies.
  • Train staff on new processes and manage change.
  • Leverage technology for automation and optimization.
  • Establish and monitor KPIs for processes.
  • Prepare reports on process improvements.

Requirements

  • Bachelor's in Computer Science, IT, or related field.
  • 4 additional years of relevant experience in lieu of degree.
  • 5+ years in process engineering or equivalent.
  • 5+ years in business process management.
  • 3+ years using process improvement methodologies.
  • Strong analytical and problem-solving abilities.
  • Excellent project management and communication skills.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Visio).

Nice-to-haves

  • Proven success in leading process improvement initiatives.
  • Adaptability to fast-paced, changing environments.
  • Positive customer service skills.
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