Senior Business System Analyst

$100,000 - $120,000/Yr

BDO - Kentwood, MI

posted 4 months ago

Full-time - Mid Level
Kentwood, MI
Professional, Scientific, and Technical Services

About the position

The Senior Business Systems Analyst plays a crucial role in enhancing complex processes through the application of automated systems and technology. This position requires an expert level of proficiency in various tools, techniques, processes, and methodologies. The analyst is responsible for driving work based on general directions while building positive working relationships with stakeholders. A key aspect of this role is to assist in the development and mentoring of other IT staff, providing career guidance and support to foster their growth within the organization. In this role, the Senior Business Systems Analyst will engage with key stakeholder groups to gain a deep understanding of the business activities, systems, software, and processes relevant to their focus area. They will work collaboratively with stakeholders to identify problems, needs, and potential enhancements, producing detailed specifications for new or modified systems. This includes documenting requirements using standard templates, workflow diagrams, wireframes, and prototypes, and collaborating with IT staff to develop new systems and software solutions. The analyst will also be responsible for researching and evaluating emerging technologies and software solutions to determine their applicability to the firm's business needs. They will conduct build versus buy evaluations of software systems, oversee the implementation of new systems, and provide comprehensive reference documentation. Additionally, the analyst will plan and facilitate validation and testing for new systems and enhancements, ensuring a smooth transition to operational support teams. Project management is a significant component of this role, as the Senior Business Systems Analyst will create and maintain project and resource plans for complex IT projects, proactively identifying and mitigating risks. They will develop communication plans that include weekly status reports and project change requests, facilitating the rollout and training for end users impacted by IT projects. Budget management is also a key responsibility, as the analyst will plan, maintain, and control project budgets while coordinating with vendors and managing vendor resources for project initiatives.

Responsibilities

  • Builds working relationships with key stakeholder groups
  • Seeks out knowledge and understanding of key business activities, systems, software, and processes
  • Works with stakeholders to understand problems, needs, and enhancements
  • Produces specifications for new or modified systems through collaboration with business users and IT staff
  • Documents requirements using standard templates, workflow diagrams, wireframes, and prototypes
  • Works with IT staff to produce new systems and software
  • Researches and evaluates emerging technologies and software solutions
  • Performs build versus buy evaluations of software systems
  • Oversees the implementation of new systems and software
  • Provides reference documentation of systems and software
  • Plans and facilitates validation and testing for new systems, software, and enhancements
  • Facilitates knowledge transfer and hand off of new systems to the Operational support team
  • Creates and maintains project and resource plans for complex IT projects
  • Proactively identifies and mitigates project risks
  • Maintains and controls projects through oversight, influence, and communication
  • Develops and executes communication plans for projects
  • Facilitates rollout, documentation, training, and communication to end users
  • Plans, maintains, and controls project budgets
  • Provides input to the development and maintenance of portfolio and product roadmaps
  • Coordinates and manages vendors and vendor resources for project-based initiatives
  • Provides on-the-job training and guidance to subordinate Business Systems Analysts

Requirements

  • High school diploma or GED required
  • Bachelor's degree in Computer Science, Information Systems, or Management Information Systems preferred
  • Five or more years of experience in the information technology field required
  • Exposure to relational database concepts required
  • Experience as a Software Developer or Analyst preferred
  • Prior experience working within a professional service firm or military preferred
  • Prior experience in a leadership role preferred
  • Project Management or Agile certifications preferred
  • IIBA certifications preferred
  • Hands-on experience with software systems such as Oracle PeopleSoft Financials, Microsoft Dynamics CRM, or other specified systems preferred
  • Strong written and verbal communication skills
  • Proven record of effective leadership and team building
  • Excellent interpersonal and customer relationship skills
  • Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks
  • Demonstrated problem-solving skills

Nice-to-haves

  • Experience in a leadership role
  • Project Management or Agile certifications
  • IIBA certifications
  • Hands-on experience with Oracle PeopleSoft Financials, Microsoft Dynamics CRM, or other specified systems

Benefits

  • Competitive salary range of $100,000 - $120,000
  • Full-time employment
  • Opportunities for career development and mentoring
  • Support for professional certifications
  • Diversity and inclusion initiatives
  • Veteran focus
  • Support for people with disabilities
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