Senior Business System Analyst

$80,000 - $125,000/Yr

Cognizant Technology Solutions - California City, CA

Full-time - Mid Level

California City, CA

Professional, Scientific, and Technical Services

About the position

The Business Analyst role at Cognizant focuses on understanding business requirements and functional specifications, mapping them to technical activities, and creating end-to-end designs for business problems. The position involves collaboration with architects to ensure best-in-class design and requires expertise in Salesforce configurations and customizations.

Responsibilities

• Understand business requirements and functional specifications.
• Map requirements to technical activities.
• Conceptualize and create end-to-end design for business problems.
• Collaborate with architects to drive best-in-class design.
• Map requirements to configuration or customization elements in Salesforce.

Requirements

• 8+ years of strong experience as a Salesforce Business Analyst.
• Strong LWC & Apex Development Experience.
• Strong Community Experience.
• Experience in automation using Flows.
• Good knowledge of Omnichannel configurations.
• Basic knowledge of Agentforce.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan