Group 1001 - Zionsville, IN

posted 3 days ago

Full-time - Mid Level
Zionsville, IN

About the position

The Senior Business Systems Analyst role at Group 1001 is focused on supporting the annuity business line, which includes managing Delaware Life's legacy block and new product sales. This position emphasizes proactive communication and collaboration with various business units to enhance operational efficiencies and support technology interfaces essential for sales and post-sales activities. The analyst will work closely with third-party administrators and internal teams to facilitate new product releases and maintain existing platforms, while also driving improvements in the B2B space as part of the Sales Operations Team.

Responsibilities

  • Work with various business units to ensure that solutions are produced in accordance with the business requirements and are effectively validated.
  • Identify and communicate detailed specifications of technology and operations capabilities in support of our annuity products.
  • Review product and technical details of interface work including potential testing of files and data feeds.
  • Ensure needs and requirements of distribution partners are understood, documented, and communicated, in detail, to our development and operations teams.
  • Contribute to the development of project plans and assign and monitor tasks.
  • Maintain accountabilities for all assigned work, provide accurate estimates on work to be completed, and provide descriptions of work completed.
  • Communicate status of ongoing work internally within team and externally with clients, where applicable.
  • Successfully manage competing priorities and navigate within ambiguity.
  • Represent Delaware Life on industry working groups for carriers, distributor partners, and platform vendors.
  • Provide support to business areas, investigate operational and technical problems/inquiries, and recommending and implementing solutions.

Requirements

  • Knowledge and understanding of electronic data interface (EDI) for annuities, such as DTCC files, order entry platforms and other technology interfaces with distribution partners.
  • Previous experience working with industry vendors such as DTCC, DST, Zinnia Consulting (Ebix), Hexure, iPipeline, etc. preferred.
  • Experience representing carrier priorities and exerting influence on the direction of the industry.
  • Detail oriented, with an analytical approach.
  • Previous business analysis and/or project management experience preferred.
  • Excellent problem solving, root cause analysis, and critical thinking skills.
  • Strong team leader and results oriented.
  • 5+ year relevant annuity administration/operations.
  • Bachelor's degree preferred.

Benefits

  • Comprehensive health, dental, and vision insurance plan options for employees and their families.
  • Basic and Supplemental Life Insurance.
  • Short and Long-Term Disability coverage.
  • Employee Assistance Program and other wellness initiatives.
  • Participation in the Company's 401K plan with matching contributions.
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