Senior Business Systems Analyst

$78,800 - $108,500/Yr

Humana - Lansing, MI

Full-time - Mid Level

Lansing, MI

Insurance Carriers and Related Activities

About the position

The Senior Business Systems Analyst plays a crucial role in the System Optimization team, focusing on enhancing efficiency and optimizing processes across various procurement systems. This position involves collaborating with cross-functional teams to identify areas for improvement, leading process enhancement initiatives, and ensuring that business objectives align with system functionalities. The analyst will perform comprehensive analyses of systems and user needs, document requirements, and translate them into system specifications, all while driving optimal performance and integration across the procurement landscape.

Responsibilities

• Lead and implement process improvement initiatives across procurement systems (Coupa, Icertis, Oracle), focusing on automation, optimization, and standardization.
• Collaborate with Procurement, IT, and Finance teams to identify inefficiencies, streamline workflows, and enhance system performance.
• Analyze current processes and workflows, identifying areas for system improvements and implementing changes to reduce bottlenecks and enhance efficiency.
• Serve as a liaison between business users and technical teams, translating business needs into system requirements.
• Maintain up-to-date documentation on processes, workflows, and system configurations.
• Provide expertise on procurement systems, guiding end users on best practices and system utilization.
• Participate in system upgrades, testing, and the implementation of new features, ensuring seamless transitions for business users.
• Lead backlog grooming and prioritization efforts, ensuring key business needs are addressed efficiently.
• Monitor system performance through KPIs and provide regular reporting to leadership on efficiency gains and process improvements.
• Support project management efforts for procurement system optimization, ensuring key deliverables are met on time.
• Mentor and guide junior team members on process improvement methodologies and system capabilities.

Requirements

• Bachelor's degree or equivalent
• 5 or more years of technical experience (SQL, COUPA, SpendHQ, Oracle)
• Knowledge of procurement systems and processes
• A working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation
• Knowledge of systems development life cycle
• Experience in problem analysis and process
• Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio
• Passionate about contributing to an organization focused on continuously improving consumer experiences.

Nice-to-haves

• MBA or other Advanced Degree
• Six Sigma certification
• PMP certification
• Demonstrated experience with process documentation and re-engineering.

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Paid time off
• Company and personal holidays
• Volunteer time off
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance