Senior Business Systems Analyst

$93,400 - $116,800/Yr

Visiting Nurse Service of New York - New York, NY

Full-time - Senior

New York, NY

Ambulatory Health Care Services

About the position

The Senior Business Systems Analyst functions at the highest level within the organization, working closely with senior management on significant projects to address the needs and challenges of managed care payors. This role involves gathering requirements, performing analyses, and designing new or enhanced systems to meet operational, business, and clinical needs. The analyst acts as a lead on the team, mentoring other analysts and ensuring adherence to best practices throughout the project lifecycle.

Responsibilities

• Serve as the primary technical expert and principal designer of information systems for the managed healthcare business.
• Collaborate with senior management to understand business needs and develop information systems solutions.
• Function as the lead Business Systems Analyst, working independently on deliverables and partnering with senior leadership.
• Develop business cases and ROI models to support user requests, coordinating with business, finance, and IT leadership.
• Gather requirements from cross-organizational groups for new development and enhancements of Clinical Systems.
• Analyze requirements and recommend changes to address deficiencies in systems.
• Write requirements, functional specifications, and other supporting documentation for new or enhanced systems.
• Ensure compliance of clinical systems with state and federal regulations.
• Inform department and project managers of project progress and problems, ensuring resolution prior to implementation.
• Participate in all phases of the project lifecycle, ensuring standards are followed and systems are adequately tested.
• Standardize formats and methodologies for requirements and system documentation.
• Mentor and coach less experienced Business Systems Analysts, coordinating knowledge exchange.
• Model existing undocumented systems and build a library of documentation for the team.
• Develop educational training materials and user procedure manuals in coordination with the Operations Team.
• Create and implement dashboards with key performance indicators and forecasting models.
• Participate in interdepartmental work groups for process improvement projects.

Requirements

• Bachelor's Degree in Computer Science, MIS, Information Technology, or Communications Engineering required.
• Minimum five years of experience in end-to-end SDLC design, development, and implementation of managed healthcare payor solutions, or two years with a Master's Degree in a related field.
• At least one year of experience with a managed care organization on business transformation required.
• Two years of experience using FACETS, SQL scripts & queries, OBIEE, Power BI, Tableau & MicroStrategy reports & dashboards required.
• Experience with project management & SDLC methodologies, managing stakeholder expectations, and providing HIPAA-compliant guidance required.
• Strong command of Microsoft Office Tools (Word, Excel, Visio, PowerPoint) required.
• Effective oral and written communication skills, consulting, and analytical skills required.
• Ability to function autonomously and collaborate with senior leaders required.

Nice-to-haves

• Experience in consulting, operations, or financial analysis related to claims analytics preferred.
• Understanding of NYS, CMS, and Medicaid reimbursement guidelines preferred.

Benefits

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days and 9 company holidays
• Health insurance plan including Medical, Dental, Vision, Life, and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement