City Of El Pasoposted 8 months ago
$30,000 - $48,000/Yr
Full-time • Entry Level
El Paso, TX
5,001-10,000 employees
Executive, Legislative, and Other General Government Support

About the position

The Senior Cashier position at the City of El Paso, TX, involves working under general supervision to collect and account for payments from customers. This role is crucial in ensuring that all transactions are processed accurately and efficiently. The Senior Cashier will be responsible for collecting payments for various services, including utility bills, taxes, fines, and permits. This includes handling payments received in person, by mail, or through drop boxes, and ensuring that all transactions are recorded correctly in the financial management system. The position requires maintaining accurate records, issuing receipts, and preparing daily deposits while reconciling sales and collections to ensure financial integrity. In addition to handling transactions, the Senior Cashier will respond to inquiries and complaints from the public, providing service-related information and assisting in resolving any issues that may arise. This role may also involve supervising or leading other cashiers and temporary employees, which includes assigning tasks, monitoring work accuracy, and providing training and development opportunities. The Senior Cashier will need to maintain harmony within the team and address any conflicts or deficiencies that may occur. The position requires a high level of attention to detail and the ability to perform related duties as necessary to ensure continuity of operations. This may include advising supervisors of any issues that could lead to deviations from expected results and preparing periodic reports on revenue collected and deposited. Overall, the Senior Cashier plays a vital role in the financial operations of the City of El Paso, ensuring that all transactions are handled with professionalism and accuracy.

Responsibilities

  • Collect payments for services, fees, utility bills, taxes, fines, licenses, permits, or admissions from customers.
  • Post sales, toll collections, or customer payments received in person, by mail, or drop boxes to the correct account.
  • Issue receipts and maintain accurate records of transactions.
  • Research and resolve posting errors or problem payments such as returned checks or checks received without a signature.
  • Perform data entry in the financial management system to record payments.
  • Prepare and verify the accuracy of daily deposits.
  • Reconcile daily sales, receipts, or collections.
  • Respond to inquiries and complaints from the general public, providing service-related information and resolving problems.
  • Supervise or lead other cashiers and temporary employees, assigning tasks and monitoring work accuracy.
  • Provide training and development for cashiers, counseling and motivating staff as needed.
  • Perform related duties as required to ensure continuity of operations during absences.

Requirements

  • A High School diploma, GED, or higher.
  • Two (2) years of cashiering or cash handling experience.
  • Must pass a rigid background investigation.

Benefits

  • Pension Plan
  • Health Insurance
  • Vacation & Paid Time Off
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