Senior Catering Sales Manager

Hilton Garden Inn Grand Prairie at EpicCentral - Grand Prairie, TX

Full-time - Mid Level

Grand Prairie, TX

About the position

The Catering & Sales Manager is responsible for selling and detailing social and corporate catering events at the hotel, balancing corporate group bookings and social events. This role requires flexibility in scheduling, including weekends and evenings, to oversee event execution and maximize hotel revenues through effective negotiation and communication with clients and hotel staff.

Responsibilities

• Sell and detail social and corporate catering events with and without guest rooms.
• Negotiate arrangements with clients for meetings and functions, including menu suggestions and room setups.
• Inform other departments of arrangements in writing to ensure successful event execution.
• Solicit new business daily and coordinate local marketing efforts.
• Facilitate high-level communication with hotel staff before, during, and after events.
• Train and supervise other associates as directed by management.
• Identify operational challenges and develop solutions in collaboration with property staff and customers.
• Integrate current trends in event management and design into catering sales efforts.
• Maintain budgeted sales quotas and create new ideas to increase catering revenue during low demand periods.
• Finalize details on Banquet Event Order Sheets and publish BEOs for distribution.
• Provide personalized service to all groups in the hotel and maintain a commitment to guest satisfaction.
• Solicit future business from current and past customers and maintain a positive attitude toward the hotel and job.
• Create and maintain teamwork within the department and with other hotel departments.
• Delegate responsibilities to banquet captain when applicable and complete assignments by due dates.
• Establish and review plans and actions quarterly and update as needed.
• Meet or exceed booking, appointment, and solicitation goals each month.
• Maintain records on cancellations and analyze reports quarterly.
• Review future bookings with the Sales and Marketing/Revenue Management team weekly.
• Respond promptly to correspondence from customers and maintain a catering/sales account database.
• Provide site tours of the hotel's banquet facilities to potential customers.

Requirements

• Minimum 2 years of experience in catering sales, hotel Catering/Convention Services, Banquet, Hotel Sales, or Culinary Arts; or an equivalent combination of education and experience.

Benefits

• Competitive wages
• Dental and vision plans
• Life insurance
• Short-term and long-term disability options
• 401K options
• Tuition assistance
• Training and development opportunities
• Career advancement opportunities