Senior Channel Applications Engineer

ABB - Omaha, NE

Full-time - Senior

Omaha, NE

Professional, Scientific, and Technical Services

About the position

The Senior Channel Applications Engineer at ABB plays a crucial role in providing technical support and tailored solutions for ABB's PLC/HMIs and Low Voltage drives across various industrial applications. This position involves prioritizing and delegating work assignments, designing solutions based on customer needs, and ensuring high-quality delivery while maintaining customer satisfaction. The engineer will also identify business opportunities and collaborate with OEMs to enhance system solutions.

Responsibilities

• Prioritize, schedule, and delegate work assignments to ensure timely and accurate support for ABB PLC/HMIs and LV drives.
• Design and recommend tailored solutions based on knowledge of the portfolio to meet customer needs.
• Contribute to specification by negotiating deviations and agreeing on win-win solutions.
• Identify and communicate applicability of new/emerging functional solutions to address business issues.
• Advise on the delivery of high-quality solutions by applying professional expertise.
• Continuously aim to meet targets even in difficult circumstances with value argumentation.
• Identify and systematically follow up on business opportunities.
• Focus energy on key tasks to ensure customer satisfaction.
• Resolve PLC/HMI motor application problems and initiate effective measures for solutions.
• Create detailed technical reports on product issues and manage customer relationships during corrections.
• Interface with OEM Application Engineers to collaborate on relevant systems and solutions.
• Support tailored solutions offered by ABB in the region.

Requirements

• Bachelor's degree in Engineering (Electrical preferred).
• 8 years' experience in the application of Low Voltage drives.
• Exceptional technical application and communication skills.
• Understanding of Serial and Ethernet communication protocols (Ethernet/IP, ProfiNet, etc.).
• Programming experience in industrial PLCs (ABB, Rockwell, Siemens, Square D, etc.).
• Basic understanding of Compressors, Pumps & Fans, Extruders, Cranes, Hoists & Winches, Centrifuges, and General Machinery applications.
• Ability to read, analyze, and interpret electrical and mechanical drawings, technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers, vendors, and regulatory agencies.